Assistant Property Manager

Job Description

Job Description

Reports to: Property Manager 

Position status: Non-Exempt, Hourly; 40 hours/week 

Hours: Monday–Friday 8:30 AM–5:00 PM 

Pay Range: $23–$26/hour 

Position is primarily located at one of our properties in Richmond, Henrico, Chesterfield, and Petersburg. Our main office is located at 2108 West Laburnum Ave, Richmond, VA. 

About Better Housing Coalition 

At Better Housing Coalition, we believe that “Where you live can change your life!” Join us in changing the lives of others in your community. While you are changing the lives of others in your community, you may also be changing your own... 

The Better Housing Coalition invites YOU to join us in our crucial mission of providing affordable housing in the Greater Richmond area; our legacy of creating 1,700 modern, affordable homes – that and providing many MORE opportunities for working families and low-income seniors to thrive. We are Richmond region’s largest nonprofit community development corporation. 

At Better Housing Coalition, we have over nineteen well located and maintained rental properties in Greater Richmond and many upcoming properties in the construction phase. 

Position Summary 

Better Housing Coalition has an entry level opportunity for an Assistant Property Manager. Reporting to the Property Manager and working as a team, the Assistant Property Manager will assist with maintaining BHC’s high standards for resident customer service, operational and financial metrics at their Property. Your team will ensure that we remain in legal compliance with affordable housing regulations. 

Some of these regulations include LIHTC, Section 42, HUD and State Agency restrictions. We work with over 22 different entities and while some have similar regulations, they do differ. 

This is a full time, hourly, entry-level position with opportunity for advancement. 

Need to Have 

• Understanding of multi-family Property Management (preferably within Affordable Housing) 
• Experience with Yardi/Rent Café systems 
• Detail oriented 
• Work well with others 
• Strong organizational and time management skills 
• Proficient with MS Office products 
• Valid Driver’s License 
• Ability to pass comprehensive background & drug screening 

Assistant Property Manager Responsibilities 

• Accountable for the accurate and timely collection, posting, and deposits of rent income using property management software. 
• Complete re-certifications or lease renewals by deadline. 
• Display mandated resident information on community bulletin boards. 
• Assist the Property Manager with the preparation of annual budgets, collections, delinquency and variance reports and late notices. 
• Manage the operations, maintenance, and record-keeping of all properties to ensure program compliance for tax credit, HUD, LIHTC, AHP and related requirements through regular file audits, property inspection and timely reporting. 
• Collaborate with Community/Resident Services staff, partners, and volunteers to ensure delivery of resident programs and support. 
• Partner with Community/Resident Services staff to ensure late paying residents receive eviction prevention services. 
• Collaborate with External Affairs to ensure marketing materials are current and stock levels are adequate. 
• Apply communication and conflict resolution skills to diffuse resident concerns in a professional, courteous, and empathetic manner to seek resolution. 
• Manage properties with income restrictions, ensuring no over-income or falsification of information or records provided. 
• Ensure vacant apartments are inspected daily and apartments are turned within 5 to 7 days. 
• Participate in the “lease up” process to fill new properties with residents from the ground up. 
• Travel by car to BHC properties. (All BHC properties are in Richmond, Henrico, Chesterfield, and Petersburg and mileage is reimbursed) 
• Remain up to date with new developments on Property and ensures site managers receive relevant information. 
• Able to physically move freely and frequently through Property for unit and maintenance inspections. 
• Able to access the facility on all floors via staircases. 
• Lift, transport or positioning up to 10 pounds. 
• All other duties as assigned by management. 

Education & Experience 

• High School diploma or equivalent (GED) 
• Previous experience in multi-family property management (highly preferred) 
• Valid Driver’s License 

Skills 

• Knowledge of Federal/State/Local Fair Housing regulations, Federal Low Income Housing Tax Credit, HUD and AHP, related programs 
• Understanding of LIHTC, HOME, and HUD programs 
• Experience with Yardi/Rent Café preferred 
• Effective and professional verbal and written communications 
• Strong organizational and time management skills 
• High level of initiative 
• Proficient with MS Office products 

Licensure, Training, and Certification costs may be covered if approved by BHC leadership. 

Required 

Offers are contingent on background check results which include drug, credit check, driver’s license check, and Educational, Employment, and Certification verification. 

Status 

Hourly 

Compensation and Benefits 

• Pay ranges from $23–$26/hour with a 40-hour work week schedule. 
• 13 holidays and 21 days of PTO for first year employees. 

Better Housing Coalition is an Equal Opportunity Employer.

Founded over 35 years ago, BHC’s mission is to change lives and transform communities through high quality, affordable housing with the ultimate goal of helping people realize their fullest potential. The organization budget is nearly $30 MM of which 80% is self-funded with over 75 employees located at their new office at West Laburnum Ave, Richmond, VA. The staff profile of BHC is C-Suite, Directors, Managers, to onsite Property Managers, Leasing Consultants, Maintenance Employees and Resident Services team members.

Company Description

Founded over 35 years ago, BHC’s mission is to change lives and transform communities through high quality, affordable housing with the ultimate goal of helping people realize their fullest potential. The organization budget is nearly $30 MM of which 80% is self-funded with over 75 employees located at their new office at West Laburnum Ave, Richmond, VA. The staff profile of BHC is C-Suite, Directors, Managers, to onsite Property Managers, Leasing Consultants, Maintenance Employees and Resident Services team members.