Field Applications Engineer (FAE)

Company Description: Mobile Mark, a leading U.S. manufacturer of high-performance antennas for wireless communications, is seeking an experienced Field Applications Engineer (FAE) to provide technical sales support for our customers, distribution partners, and sales team. Reporting to the VP of Sales, the Field Applications Engineer serves as the technical bridge between Mobile Mark customers and Mobile Mark's Engineering, Product Management, and Sales departments. This role focuses on understanding customer application requirements, recommending optimal antenna solutions, supporting product evaluations, and helping customers successfully integrate Mobile Mark products into their wireless systems. The ideal candidate combines strong RF engineering knowledge with excellent communication skills and enjoys working directly with customers to solve challenging technical problems. Responsibilities: Customer Technical Support Serve as the primary technical resource for customers, distributors, and the sales team. Understand customer system requirements and recommend appropriate antenna solutions. Support customers throughout product evaluation, design, testing, and deployment. Troubleshoot antenna performance and installation issues in collaboration with Engineering. Provide timely technical responses to customer inquiries. Application Engineering Analyze customer applications and recommend standard products or coordinate custom antenna solutions with Engineering. Provide guidance to customers with antenna placement, installation, grounding, cable selection, and RF performance optimization. Support customer validation testing and provide technical recommendations. Partner with all geographic Sales Managers and distributors during customer visits. Deliver technical product demonstrations and application training. Participate in customer design reviews and specification discussions. Help identify opportunities for new products and emerging applications. Cross-Functional Collaboration Act as the technical liaison between customers and Mobile Mark Engineering. Provide customer feedback to Engineering and Product Management to influence future product development. Collaborate with Marketing to develop technical literature, application notes, white papers, and training materials. Product & Market Expertise Maintain expert knowledge of Mobile Mark's antenna portfolio. Stay current on wireless technologies including 5G, LTE, Wi-Fi, GNSS, Public Safety, FirstNet, IoT, and Private LTE. Monitor competitive products and industry trends. Attend and support industry conferences and customer events. Travel : Travel to customer sites, distributor locations, trade shows, and Mobile Mark facilities as required (approximately 30-40%, including overnight travel). Qualifications Bachelor's degree in Electrical Engineering, RF Engineering, Telecommunications, or a related engineering discipline. Minimum 5-10 years of experience in RF, wireless communications, antenna systems, or field applications engineering. Working knowledge of antenna theory, RF propagation, cable loss, impedance matching, and wireless system design. Experience supporting customers in technical sales environments. Excellent presentation and communication skills. Ability to explain complex technical concepts to both engineers and non-technical audiences. Strong troubleshooting and problem-solving skills. Experience using RF test equipment (network analyzers, spectrum analyzers, etc.) is preferred. Work Setting : Hybrid (Itasca, IL, US) Compensation : Estimated total compensation is $100,000-140,000 annually, depending on experience, plus incentive opportunities. Why Join Mobile Mark: At Mobile Mark, we're proud of our family-oriented culture—we work hard, collaborate across teams, and value innovation. As a Field Applications Engineer, you'll play a critical role helping customers solve real-world wireless communication challenges while influencing the next generation of Mobile Mark products. We offer a comprehensive benefits package, including exceptional medical, dental, and vision coverage; life and disability insurance; FSA and dependent care plans; paid time off including holidays; and a 401(k) plan with company match. If you're passionate about RF technology, enjoy working directly with customers, and want to help shape innovative wireless solutions, we'd love to meet you. #J-18808-Ljbffr Mobile Mark, Inc.