Program Manager

DescriptionActioNet has an opportunity for a Program Manager to support Federal Civilian programs requiring a Public Trust clearance in the Washington D.C. metro area. Hybrid work with travel to Vienna, VA and Suitland, MD.. This role is a full-time position that requires a Public Trust High (US Citizenship to be eligible). Hybrid work with travel to Vienna, VA and Suitland, MD. You will play a multifaceted role and be the main Point of Contact (POC) for a contract's full range of Cloud, AI, Data, and Digital Transformation services and deliverables. Salary Range $150-175KThis strategic leadership role combines program management, technical solution delivery, customer engagement, and business growth responsibilities across the program to strengthen our AI, Data Science, Cloud, and Digital Transformation initiatives. The ideal candidate is a trusted advisor who can engage executive stakeholders, identify new opportunities, shape innovative solutions, and drive customer buy-in while leading successful delivery of complex federal IT programs.The Program Manager will serve as the primary Point of Contact (POC) for contract performance and customer engagement, overseeing multidisciplinary teams supporting cloud modernization, AI/ML initiatives, enterprise data platforms, cybersecurity, infrastructure operations, and digital transformation programs. This role requires a strong balance of technical leadership, operational excellence, strategic planning, and customer relationship management.Duties and Responsibilities:Serve as a Point of Contact (POC) for all contract services, deliverables, and customer engagements.Lead contractor teams supporting large-scale Federal IT, Cloud, AI, and Data Science programs enabling enterprise modernization initiatives.Organize, direct, and manage contract operation support functions involving multiple contract tasks.Provides leadership and direction for Program and project management staff, providing client and project management support, leading to high-quality client delivery.Build and maintain trusted advisor relationships with government executives, technical stakeholders, and business leaders.Collaborate with customers to develop strategic roadmaps for AI adoption, cloud transformation, data modernization, and operational efficiencies.Develop and implement standardized reporting, KPI dashboards, executive briefings, and program performance metrics.Monitor program schedules, budgets, staffing plans, risks, and deliverables to ensure successful execution.Manage program financial performance including forecasting, staffing, subcontractor coordination, and profitability objectives.Lead customer presentations, technical strategy discussions, and executive-level program reviews.Coordinate with internal business units, delivery teams, capture teams, and external partners to ensure program success and growth alignment.Mentor and develop project managers and technical leaders while fostering a collaborative, innovation-focused culture.Drive continuous improvement initiatives focused on automation, operational efficiency, customer experience, and service quality.Maintain overall programmatic responsibility of the contractMaintain and manage senior-level client/organizational interfaceEnsure satisfactory performance of contract task areasEnsures that projects adhere to ActioNet’s Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of statusEnsures that risks and issues identified are driven to closure. Serves as an initial escalation point for issues escalated from the project teamsImplements cross-project/cross-organization reporting. Develops standards and drives implementation of consistent project-level reporting among PMs.Strategically work with cross-functional teams to provide innovative, customer-focused experiencesIdentify, shape, and help capture new business opportunities, task orders, and growth initiatives within existing customer environments.Basic Qualifications (required):Eight (8) or more years as a Program Manager for the Federal Government Five (5) or more years managing and leading large Enterprise IT teams utilizing ITIL and Agile methodologiesPMP certificationManaged a team of 40+ IT professionalsGood interpersonal, problem-solving, and time management skillsStrong management skills to manage resources and day-to-day processesDemonstrated experience in full development life cycle development standards and best practices for quality assuranceDemonstrated experience managing program budgets, staffing, schedules, risks, and contract deliverablesStrong attention to detail, organizational skills, and a commitment to qualityExcellent communication, presentation, and relationship management skills.Ability to translate business challenges into innovative technical solutions.Ability to work independently and collaboratively within cross-functional teamsPreferred:Advanced degree in business, computer science, information systems or related disciplineITIL 4 CertificationAgile certification(s)AWS, Azure, Google Cloud, or other cloud certificationsActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!Core Capabilities:Advanced and Managed IT ServicesAgile Software DevelopmentDevSecOpsCybersecurityHealth ITC4ISR & SIGINTData Center Engineering & OperationsEngineering & InstallationWhy ActioNet?At ActioNet, our Passion for Quality is at the heart of everything we do:Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.What's in It For You?As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:Medical InsuranceVision InsuranceDental InsuranceLife and AD&D Insurance401(k) Savings PlanEducation and Professional TrainingFlexible Spending Accounts (FSA)Employee Referral and Merit Recognition ProgramsEmployee Assistance and Identity Theft ProtectionPaid Holidays: 11 per yearPaid Time Off (PTO)Disability Insurance