Automation Specialist

Detechtion.AI builds automation technology that helps operators run safer, more reliable, and more efficient energy infrastructure. We develop tools, control algorithms, and technical support that keep critical equipment performing at a high level. About the Role We are looking for an Automation Specialist to join our growing team. If you’re passionate about automation and thrive in a dynamic, collaborative environment, this role is perfect for you! Key Responsibilities Provide advanced remote technical support for electrical, instrumentation, and control systems on gas compressor units and associated equipment Troubleshoot control panels, automation components, and communication systems, including Modbus RTU over RS 485 and Modbus TCP/IP Interpret electrical schematics, wiring diagrams, loop drawings, and I/O maps to diagnose and resolve issues Support customers and field technicians through structured troubleshooting and corrective actions Partner closely with engineering and field teams on escalated or complex issues and contribute to long term solutions Document support cases clearly and accurately, including diagnostics, resolutions, and recommended follow up actions Identify recurring issues and trends and provide feedback to improve products, documentation, and support workflows Contribute to internal and customer facing technical documentation, FAQs, and troubleshooting guides Ensure all guidance aligns with safety standards, best practices, and company procedures On Call Expectations Participation in an on call rotation is required to support customer operations outside standard business hours On call may include evenings, weekends, and holidays based on a rotating schedule Timely response during on call periods is expected, with escalation support available On call stipend of $500 per week when assigned to the on call rotation Qualifications 4-5 years of hands on experience supporting automation, electrical, instrumentation, or control systems in industrial or energy environments Degree in Electrical Engineering Technology, Automation, Instrumentation, Controls, or a related field, or equivalent practical experience Strong working knowledge of automation systems used in gas compression or similar industrial applications Required Skills Advanced troubleshooting of electrical, instrumentation, and control systems Experience supporting PLC based systems and HMIs in a production environment Strong understanding of Modbus communications and common failure modes Ability to independently diagnose complex technical issues and guide others through resolution Clear and professional written and verbal communication skills Strong documentation discipline and comfort working in ticketing and support systems Ability to prioritize multiple issues and remain calm in time sensitive situations Preferred Skills Degree in Control and Instrumentation Engineering Technology Experience supporting Murphy and Altronic PLC and annunciator systems Familiarity with compressor stations, RTUs, and upstream oil and gas operations Experience with root cause analysis and structured troubleshooting methods Exposure to instrumentation calibration and field diagnostics Prior experience in customer facing technical support or field service roles Multilingual abilities (e.g., Spanish) are a plus for supporting diverse field teams Work Authorization Requirement Applicants must be legally eligible to work in country of application on a full time and ongoing basis. Detechtion is unable to provide sponsorship for this role. Equal Opportunity and Privacy Statement Detechtion Technologies is committed to fostering a diverse, inclusive, and respectful workplace. All employment decisions are made without regard to any protected characteristic. #J-18808-Ljbffr