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Customer Advocate (AdministrativeTechnical)

Full-time

Naval Sea Systems Command

Summary

You will serve as a CUSTOMER ADVOCATE (ADMINISTRATIVE/TECHNICAL) in the SENSORS WEAPONS & LAUNCHERS Department of NAVAL SURFACE WARFARE CENTER Port Hueneme.

This position is part of the Warfare Centers Personnel Demonstration Project. The NT-06 pay band encompasses positions equivalent to GS-14 and GS-15.

Duties

  • You will provide program management direction for the acquisition In-Service Engineering Agent (ISEA). logistics and other assigned life-cycle support tasks for the assigned program.
  • You will be responsible for interfacing with the Program Office developing negotiating and executing program budgets (single and multi-year) preparing and evaluating work assignments.
  • You will be responsible for implementing programmatic requirements and resolving emergent issues in support of the Program.
  • You will serve as an authority on the Program effort.
  • You will interface with other Warfare Centers and Commands in the execution of assigned responsibilities as well as Teams with other WARFARE Center Division to develop center-wide integrated proposals for submissions to the program sponsor.
  • You will represent the activity and the Command on committees and groups. Administrative direction addressed funding resources and agency policy.

Requirements

Conditions of employment

  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify including your rights and responsibilities visit
  • Within the Department of Defense (DoD) the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born aftermust be registered for Selective Service.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You will be subject to random testing.
  • This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.

Qualifications

Your resume must demonstrate at least one year of specialized experience equivalent to the NT-05 pay band (GS-13 and GS-14 equivalency) in the federal service or equivalent experience in the private or public sector leading the development and implementation of business planning and analysis strategies to support combat/weapon system program efficiencies and improvement processes.

Additional qualification information can be found from the following Office of Personnel Management web site: refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. professional philanthropic religious spiritual community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Additional information

This position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled by this announcement.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements including failure to report to any of the scheduled appointments.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled job requirements (e.g. security clearance travel drug testing financial disclosure filing bargaining unit status etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: applicants will be placed at the FPL if determined Well Qualified (WQ). To receive priority consideration the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position grade level and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge skills abilities and competencies comparable to others who meet the competitive referral criteria for the specific position.

Certain incentives (such as Recruitment Relocation or Student Loan Repayment) may be authorized to eligible selectees.

A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Vacancy posted 6 days ago
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