Account Manager
Brose
As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company's success.
Your Tasks- Builds, develops, and maintains strong customer relationships to support long-term business growth, customer satisfaction, and retention.
- Serves as the primary point of contact for assigned accounts, ensuring timely resolution of customer questions, concerns, and service needs.
- Develops a thorough understanding of customer businesses, objectives, and operational requirements to identify opportunities for added value and growth.
- Conducts regular customer outreach and account reviews to strengthen relationships, assess satisfaction, and align solutions with evolving business needs.
- Identifies opportunities to expand existing business through additional products, services, and solutions that support customer objectives.
- Collaborates with internal teams to coordinate customer onboarding, training, implementation activities, and ongoing account support.
- Addresses technical and business-related issues by working with customers and internal stakeholders to develop effective solutions.
- Prepares and delivers account updates, business reviews, sales activity reports, and other customer-related communications.
- Develops annual account plans and sales forecasts to support customer growth and achieve revenue objectives.
- Maintains accurate customer records, account activity, forecasts, and opportunity information within the company CRM system.
- Bachelor of Business Administration and/or Engineering Degree from four-year college or university.
- Three years of technical sales experience within the US automotive industry.
- Project management experience. Experience with market analysis and marketing.
Vacancy posted 5 days ago
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