Application Support Engineer
TestingXperts
Application Support Engineer
Role: Application Support Engineer
Location: Eagan, MN
Job description:
Ø Unix or Linux Hardware and Application Support.
Ø Windows 2003, 2008 R2, 2012 Hardware and Application Support
Ø Incident, Change, and Problem Management Support
Ø Experience with Incident Management Tools such as Service Manager or Service Now
Ø Knowledge and support of Tomcat/Java applications
Ø Knowledge and Support of Oracle and MSSQL Databases
Ø Knowledge and Support of IBM Websphere MQ
Ø Knowledge and Support of Network Storage Systems (NAS, SAN)
Ø Experience with DNS, Networks, F5 BIGip
Ø Experience working Application and System Architects in the development systems and applications
Ø Experience with Deployment/Configuration tools such as Jenkins
Ø Experience managing multiple projects simultaneously (ie Hardware/OS refreshs)
Ø Knowledge and Experience with Software Deployment Lifecycle concepts and application
Ø Experience writing technical knowledge (ie Runbooks, Work Instructions)
Ø Experience working with monitoring tools such as Nagious / SiteScope / GVI
Ø Experience in Automation development
Ø Experience in developing/using reporting tools and creating reports
Ø Familiarity with Oracle Databases
Ø Experience providing 24x7 On-call Support.
Ø Experience with web-based Java/J2EE architectures
Vacancy posted 5 days ago
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