Automotive Service Advisor

Automotive Service Advisor – Eurotechnik We're a growing, multi‑location independent automotive shop looking for a Service Advisor who takes pride in their work, communicates with honesty, and understands that the best individual performance happens inside a great team — not in spite of one. The schedule Monday–Thursday, 7am–6pm. Three‑day weekends, every week. We built our schedule around the belief that focused, rested people do better work — and deserve a life outside of it. How we work This isn't a shop where advisors compete against each other for tickets. We win together or we don't win at all. Our compensation is performance‑based, but performance here is a team outcome — when someone's struggling, we don't step over them, we pull them up. If that sounds like the environment you've been looking for, keep reading. What you'll do You're the critical link between our customers and our technicians. Day to day, that means greeting customers and identifying their needs, translating digital vehicle inspections into plain‑language recommendations, preparing accurate estimates, coordinating with technicians, managing workflow and appointments, ordering parts, answering phones, and following up after service to make sure customers come back because they want to — not just because their car needs it. What we're looking for Proven customer service experience is a must. Automotive background is a plus, but we'll invest in the right person. Strong communication skills (written and verbal), comfort with technology and service management software, and genuine problem‑solving ability. Someone who makes the people around them better, not just themselves. Valid driver’s license. A type of person who owns mistakes rather than hides them. What you can expect from us A 4/10 schedule that gives you your weekends back. Performance‑based compensation tied to what the team builds together. A fast‑paced shop where effort is noticed, and where your growth is treated as a shared goal — not something you have to fight for alone. Leadership that's genuinely invested in your future, not just your output. Who we are Eurotechnik started as a one‑man shop 15 years ago. Today we operate two locations and support 42 families through the work we do every day. We're not for everyone — if "good enough" works for you, we're probably not the right fit. But if you show up, contribute, and want to grow alongside people who are doing the same, you'll find this is a place worth building a career. About Eurotechnik Welcome to Eurotechnik, a locally owned and operated auto repair shop where your passion for cars meets exceptional service. Founded and operated by Joe Crowell, Eurotechnik has been a staple in the community for 15 years, specializing in the repair of European vehicles, including BMW, Mercedes, Porsche, Audi and Volkswagen. Joe Crowell’s passion for cars began early on through his involvement in auto racing, where he discovered a love for the dynamic nature of auto repair and the thrill of complex problem‑solving. This passion led him to assemble a like‑minded team of experts who share his enthusiasm for German engineering and excellence in automotive repair. #J-18808-Ljbffr