Poison Information Specialist

Job Summary The Poison Information Specialist provides emergency poison triage and treatment information over the phone to all who contact the Maryland Poison Center. The successful candidate must have the ability to rapidly integrate large amounts of information, be able to identify likely causes for patients’ symptoms, and demonstrate outstanding communication skills. Primary Duties Provides emergency triage and treatment information over the phone and documents telephone interactions. Maintains thorough and accurate documentation of all poison exposure calls using the Poison Center’s online data collection system. Uses computerized databases, textbooks, medical literature, consultants, and prior knowledge and experience to accurately assess each exposure case. Makes follow‑up calls at appropriate intervals, determines if recommendations were followed, and assesses the outcome of exposure. Assists in the educational mission of the Maryland Poison Center. Provides administrative support to the Maryland Poison Center. Assists in providing comprehensive information to healthcare professionals regarding clinical course, diagnostic approach, laboratory interpretation, and appropriate treatment recommendations. Identifies quality improvement processes. Communicates with poison control team and/or management, sharing observations and experiences. Participates in regional toxicology meetings as encouraged. Performs other duties as assigned. Minimum Qualifications Education: Bachelor’s degree in pharmacy or nursing. Master’s degree in nursing or doctoral degree in pharmacy (PharmD) preferred. Experience: For a Bachelor’s in nursing – three (3) years of related experience; for a Master’s – two (2) years; no experience required for Pharm.D. Licensure: Current Maryland licensure in good standing to practice as a pharmacist or registered nurse. Must obtain American Association Poison Control Center or Diplomate of the American Board of Toxicology Certification within two (2) years. Other: Weekend, holiday, rotating shift work, and on‑call are required. Candidates may be subject to medical inquiries/examinations and pre‑employment drug testing. Knowledge, Skills, and Abilities Effective communication with a wide range of people of varying educational backgrounds. Solid understanding of pharmacology and medication calculations. Proficiency with computers and related technologies. Flexibility with work schedules. Hiring Range $110,000 – $133,000 per year, commensurate with education and experience. EEO Statement UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran’s status, or any other legally protected classification. Benefits (Exempt Regular) Umb offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This includes a pension or optional retirement plan, generous paid leave with over four weeks of vacation accrued annually, 16 paid holidays, 3 personal leave days, unlimited sick time accrual, comprehensive health insurance, professional learning programs, tuition remission for employees and dependents at any University System of Maryland school, and flexible work schedules with teleworking options when applicable. #J-18808-Ljbffr