Senior Escrow Specialist (Full Time) - Plano Ops

Job Description

Job Description

External Applicants: Please apply through Prosperity Bank's Career Center at Applying through any other source may prevent Prosperity from receiving your application.
Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.

POSITION PURPOSE

Responsible for oversight of 3rd party insurance and tax vendor and all tasks surrounding escrow

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Sets up escrow buckets for all consumer and commercial loans in the Core system
• Provides oversight of 3rd party insurance and tax vendor
• Reviews and clears any exception items received by vendors
• Review coming due and exception reports
• Completes review of letters the tax and insurance vendors sends.
• Performs yearly escrow analysis and ensures analysis is completed within RESPA guidelines
• Reviews and validates all overages and shortages on escrow analysis
• Ensures all escrow overages are mailed within RESPA guidelines
• Completes research on any requests sent by the branches, call center or other internal departments
• Researches and responds to all inquiries received through the Escrow Mailbox
• Pays all premiums associates with insurance, tax or PMI invoices
• Reviews loan balances monthly to ensure PMI is removed per FHA and CFPB guidelines
• Responsible for the endorsements, monitoring of repairs and inspections for Loss Drafts accounts
• Research and resolution for tax suits received.
• All other tasks as assigned

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.

SUPERVISORY RESPONSIBILITIES:

This role has no supervisory duties.

QUALIFICATIONS

Education/Certification: High School Diploma, GED or Equivalent.

Associates degree or equivalent from college a plus.

Required Knowledge:

Experience Required: Minimum 3 years consumer and commercial loan experience required.

Skills/Abilities: Must possess very detailed organizational skills and the ability to multi-task job duties.

Ability to read, interpret, and respond professionally to internal and external customer correspondence. Ability to speak effectively and clearly in response to internal and external customer requests and inquiries.

Ability to calculate figures and amounts, such as discounts, interest, commissions, and percentages. Must possess the ability to apply basic concepts of algebra.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking: Especially where one must frequently convey detailed or important instructions or

ideas accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or

fingers.

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or

products, or operate machinery.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.

(Almost all office jobs.)

WORKING CONDITIONS

None: No hazardous or significantly unpleasant conditions (such as in a typical office).

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability: Ability to apply logical or scientific thinking to define problems, collect data

establish facts and draw conclusions.

Able to interpret a variety of technical instructions and can deal with multiple

variables.

Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and

selling price; and ratio, proportion, and percentage.

Able to perform very simple algebra.

Language Ability: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and

encyclopedias.

Ability to prepare business letters, proposals, summaries, and reports using

prescribed format and conforming to all rules of punctuation, grammar, diction, and

style.

Ability to conduct training, communicates at panel discussions, and make

professional presentations.

Monday - Friday: 8:00AM - 5:00PM
40 hours a week