IT Systems Technician

Description Description Job Details Position Title: IT Systems Technician Supervisor Title: Technology Senior Manager Employment Type: Full-Time – Salaried Location: Council Bluffs, IA (onsite) Department: IT *Sign on Bonus* up to $2,500 Description Who We Are Do you want to work somewhere where your work truly matters? At S outhwest I owa R enewable E nergy (SIRE), we are a high-energy, forward-looking powerhouse on a mission to engineer the smartest, cleanest energy on the planet! We are ambitious and refuse to stand still - we are constantly innovating, smashing goals, and unlocking cool new technologies that push our fast-paced operations to the absolute next level. We don’t just build renewable energy - we build a team people want to be part of. If you are curious and crave an innovative environment where your hardworking spirit is celebrated, SIRE is exactly where you belong. We are a principled, world-class team that has been redefining renewable fuels since 2009, producing over 140 million gallons of ethanol annually. We lead with a people-centric culture that invests in its team to ensure you have a stable, high-impact career at the center of something big. Let’s fuel the future together! What We Are Looking For The IT Systems Technician provides hands-on, on-site support for business systems and end users, focusing on maintaining reliable IT operations and minimizing downtime. This is a user-facing role designed for someone who can manage day-to-day technology issues independently while coordinating with the IT Manager and a third-party Managed Service Provider (MSP) for escalations and cybersecurity support. This role is ideal for a technically skilled, physically capable professional who enjoys problem-solving, working directly with users, and performing hands-on technical work in a dynamic environment. This position works closely with other departments to ensure SIRE continues to operate safely, efficiently, and in compliance with industry and regulatory standards. Essential Job Responsibilities and Duties Infrastructure Management Maintain and optimize Windows Server infrastructure, Active Directory, Group Policy, and core network services including DNS and DHCP. Cloud & Modern Workplace Administration Manage, configure, and secure the Microsoft 365 suite and Azure cloud environments to support organizational growth and compliance. Network Support Monitor, troubleshoot, and maintain network infrastructure, including switches, routers, firewalls, and VPN systems. Security & Compliance Implement routine security patching, manage backup verification processes, and execute data recovery protocols to protect organizational assets. Technical Escalation Serve as a escalation point to resolve complex technical issues and provide guidance to Technical team the Business. . Automation & Documentation Develop PowerShell scripts to automate repetitive administrative tasks and maintain clear, comprehensive technical documentation. Other duties as assigned by management. Requirements Qualifications Associate’s or bachelor’s degree in Information Technology and/or relevant IT certifications such as CompTIA A+, Network+, or Microsoft certifications with equivalent experience 2–4 years of hands-on experience in a dedicated Windows Server environment Proficiency in Windows Server (2019/2022) administration and Active Directory/Entra ID management Hands-on experience administering Microsoft 365 (Exchange, SharePoint, Teams) and basic Azure infrastructure Strong working knowledge of Windows operating systems and Microsoft platforms Strong troubleshooting skills and the ability to communicate effectively with end users Strong written and verbal communication skills Ability to multi-task Ability to work well with others and the ability to work independently Ability to lift up to 50 lbs Compensation, Benefits & Career Growth UP to $2,500 in new employee sign on bonuses Exceptional family medical, dental, and vision benefits (includes a 100% company paid premium option for medical & $0-copay telehealth) HSA and FSA options, with up to $1,000 annual company match Quarterly bonuses up to 15% Paid time off (PTO) accrual starting day one (up to 3 weeks in year one) 9 paid holidays Exceptional 401k fund contributions (up to 6%) Short- and long-term disability and life insurance Paid parental and bereavement leave Training, skill-based pay increases, and career development Strong culture with events, appreciation, and SIRE swag Clear opportunities for long-term career growth Equal Opportunity Employer Southwest Iowa Renewable Energy, LLC is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. #J-18808-Ljbffr Southwest Iowa Renewable Energy, LLC