Patient Service Representative - Phones - Comprehensive Primary Care

Patient Service Representative - Phones - Comprehensive Primary Care Job Category: Office Clerical Requisition Number: PATIE007426 Work Schedule: Monday - Thursday, 7:30 a.m. - 4:30 p.m.; Friday, 7:30 a.m. - 2:00 p.m. Location: Comprehensive Primary Care Associates 13303 Tesson Ferry, St. Louis, MO 63128, USA Sign-On Bonus: $750 sign-on bonus eligible. Day-to-Day Responsibilities: Answer incoming calls for the office Ask pertinent questions related to patient symptoms and relay this information to the provider Schedule appointments Handle faxes Qualifications: Positive and professional image over the phone and in all interactions with patients and coworkers Ability to multi-task and stay organized Strong desire to deliver quality customer service High school diploma or equivalent 1+ years of experience working with the public, preferably in a healthcare setting Knowledge of medical terminology Knowledge of the different types of health insurance plans (HMO, PPO, etc.) Willingness to assign high priority to patient comfort and satisfaction Effective communication skills and ability to work compatibly with physicians, coworkers, and employees in other departments What We Offer: Starting rate of pay $17.37 up to $20.00 per hour (based on relevant work experience) Benefits commences the first of the month following hire date Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flex Spending Account, Fraud Protection, Legal, Pet and other miscellaneous Generous PTO policy + 9 paid holidays 401k match + profit sharing Wellness program Opportunities for professional growth and mentorship Emphasis on work-life balance Equal Opportunity Employer #J-18808-Ljbffr