Professional Services/Implementation Engineer (renewable)

ABOUT POWER FACTORS

Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data.

Power Factors’ Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company’s suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management.

With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code.

* Outside China and India

ABOUT THE ROLE

Power Factors is looking for a Principal Implementation Engineer to join our Professional Services team in leading complex, high-stakes platform implementations for renewable energy asset owners and operators. As a Principal IE, you will serve as the technical and domain authority throughout the customer engagement lifecycle, co-owning end-to-end delivery of our software solutions for utility-scale solar, wind, and BESS customers.

Our platform ingests millions of IoT and other data points, cleanses the data, detects performance issues, identifies leading indicators of future problems, and delivers advanced analytics to help customers maximize asset performance. In addition to monitoring and analytics, the platform provides the toolsets needed to turn insights into action, including case management and work order management capabilities.

You will play an important role within GCO by using both professional and domain expertise to help the team achieve delivery goals, whether through mentoring implementation engineers on renewable energy fundamentals, driving methodology improvements, surfacing field insights back to Product, or raising the quality bar on customer-facing deliverables.

You will work remotely with an international team across the US, Canada, Sweden, Germany, Greece, India, and the Philippines.

WHAT YOU WILL BE DOING

• Lead end-to-end implementations for utility-scale solar, wind, and BESS customers
• Serve as the domain authority on how technically sophisticated customers, including Performance Engineering teams, Asset Management organizations, and Operations leaders, intend to use the platform and interpret its output
• Lead technical discovery workshops and translate operational requirements and design into platform configuration, covering KPIs, dashboards, analytics, data onboarding, and integrations
• Review and validate implementation deliverables for technical accuracy, ensuring configured data structures and analytics outputs align with industry standards and customer expectations
• Drive UAT and production readiness through Technical Support handoff with the credibility of someone who has lived the workflows being validated
• Mentor others on the team to build renewable energy domain fluency across the PS team
• Contribute to continuous improvement of implementation methodology, solution design templates, Professional Services runbooks, and validation standards
• Surface renewable industry requirements and field observations back to Product and Engineering from direct customer engagement

WHAT YOU WILL NEED TO BE SUCCESSFUL

A successful candidate will enjoy working in a purpose-driven organization and thrives in environments that require deep domain expertise, precise technical execution, and trusted advisor-level customer engagement. The candidate manages multiple concurrent complex engagements, communicates with credibility across both technical and business stakeholders, and is driven by delivering outcomes that matter to the people operating renewable assets. Specifically, we are looking for someone with:

• 8+ years of experience working inside the renewable energy industry, in asset management, performance engineering, O&M, or a comparable technical role at an IPP, asset owner, OEM analytics team, or renewable monitoring organization including several years of PV experience
• Hands-on operational experience with SCADA systems, electrical drawings/as built drawings, data historians, or APM platforms; able to interrogate time-series data, diagnose performance issues, and validate data quality in production environments
• Deep familiarity with renewable energy performance concepts: power curve analysis, performance ratio, availability calculations, energy yield variance, loss categorization, and O&M cost structures
• Strong working knowledge of SQL and data structures; able to independently interrogate datasets and validate platform outputs
• Technical aptitude for SaaS configuration, APIs, data mapping and transformation, and troubleshooting complex customer environments
• Demonstrated ability to translate operational requirements into software configuration decisions with ownership and precision
• Strong customer-facing communication skills, including the ability to engage performance engineers and asset managers at the peer level on the details that matter to them
• Organized, detail-oriented, and comfortable managing multiple concurrent implementations across a global customer base

WOULD BE AN ASSET

• Direct experience with renewable energy APM (Asset Performance Management) platforms
• Domain depth in wind energy: meteorology, power performance, turbine reliability, or turbine operations in addition to PV
• Experience leading complex multi-stakeholder deployments involving large datasets, integrations, and operational change management
• Experience working in a cloud environment (AWS, Azure, GCP)
• Advanced degree in Engineering, Energy Systems, Data Science, or a related quantitative field
• Experience working in a workshop format and helping to translate data & requirements into actionable designs

Why This Role

• You'll help build something new — this team doesn't exist yet, and you'll shape how it works from day one
• Direct impact on customer outcomes — the problems you solve directly improve how renewable energy assets perform
• Embedded with Product/Engineering — you won't be isolated in a support silo; you'll be part of the product development cycle
• Clean energy mission — Power Factors manages over 300 GW of renewable energy assets globally; the work matters
• Growth path — as the team scales, early hires will have opportunities to specialize, lead, and define the function
• Real ownership from day one — you'll carry your own caseload and see the direct impact of your work on customer outcomes

LANGUAGE REQUIREMENT – ENGLISH

Proficiency in English is required to support English‑speaking customers and to collaborate with teams located outside of Québec, as these activities represent a significant portion of the role’s responsibilities

LIFE @ POWER FACTORS

We are an agile software development company – big enough to make an impact, but small enough to move quickly and execute in a growing industry, taking advantage of rapidly evolving technologies. We are a collective of bold and ingenious talents driven by results. Our team is made up of hard-working, fun-loving people who are passionate about making the world a better place. We seek fierce and humble people to help us achieve our ambitious plan.

WHY JOIN US

By joining the Power Factors team, you’ll be part of a dynamic group of innovative and driven individuals dedicated to making a positive impact. Every day, your work will directly contribute to advancing clean energy solutions and supporting global sustainability initiatives. Our culture runs deep and shows up in how we work together - committed, conscientious and collaborative. With many opportunities for professional growth, Power Factors is here to support your development as we lead the charge in transforming the energy industry.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.