Global Customer Care Operations Leader
Petco
Petco in San Antonio, Texas is looking for an experienced Operations Manager to lead contact center practices and enhance customer satisfaction metrics. The role requires strong leadership in managing outsourced operations and ensuring adherence to service quality across teams in the Philippines and India. The ideal candidate will have a minimum of 8 years in customer care, possess hands-on experience with Salesforce and Amazon Connect, and demonstrate exceptional communication and project management skills. #J-18808-Ljbffr
Vacancy posted 5 hours ago
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