Voice Engineer III

FEDITC supports the configuration, implementation, of network infrastructure, (LAN/WAN) operating systems and computer data exchange requirements.Overview of position:Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential.Responsibilities:Responsible for implementation and technical support of Cisco Unified Communications related technologies2nd and 3rd level support of existing systemsProvide installation, transition, and cutover of components of the systemsProvide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basisTest and IntegrationGather trend analysis data on systems, and provide input for resource planningProvide real-time usable statistics to aid with troubleshootingUpgrades to all supported VoIP / UC systemsMonitoring of Managed Services UC customers via 3rd party network monitoring softwareReview work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standardsPerform other Voice technology-related duties as assignedExperience/Skills:5+ years as a Cisco Voice EngineerCUCM/Unified CommunicationsCisco UnityUCCX ScriptingRouting/SwitchingVoIPEducation:BA/BSCertifications:IAT II certification requiredCCNP CollaborationClearance:A Top Secret clearance is required to be considered for the position.Must be a US Citizen and pass a background check.Maintain applicable security clearance(s) and/or applicable certification(s) at the level required by the clientBenefits:MedicalDentalVision401K with 4% matchPaid Time Off (PTO)Life and Disability InsuranceEmployee Assistance ProgramFlexible Spending Accounts (FSA)Dependent Care Reimbursement ProgramGroup Term Life InsuranceSupplemental Life and A&D InsuranceShort & Long Term DisabilityLife Discount ProgramFEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates. #J-18808-Ljbffr