Quality Control Manager
Flagship Facility Services
It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. 50,000 Job Summary The primary goal of Internal Audits are to ensure organizational policies and producers are being abided by and enforced by personnel assigned to the task. Job Description Essential Functions 1. Performs quality control inspections on a daily basis using EnvVisual software 2. Manages team of quality control associates 3. Directs team in daily tasks, focuses and deliverables 4. Creates reports and distributes to the Operations department 5. Follows up on and re-inspects unacceptable inspection results 6. Demonstrate high energy, mobility, initiative, and drive to enhance operations and achieve 100% customer satisfaction 7. Routine travel required 8. Communicate with on site management and client to insure routine evaluations are conducted properly with the least amount of friction (scheduling) 9. Create quarterly analysis and summary to insure continuity of improvements or issues 10. Participate in weekly management meetings with results of audits Knowledge and Skills 1. Excellent oral and written communication skills required. 2. Ability to work well with others and motivates people. 3. Must have excellent internal and external customer service skills. 4. Ability to work well with others and motivate people. 5. Ability to work independently and as part of a team; an intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills. 6. Microsoft Office skills, i.e. Excel, Word, etc. 7. An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image. 8. A strategic visionary with sound technical skills, analytical ability, good judgment and strong operational focus. 9. Ability to quickly learn new tools and technologies. 10. A well-organized and self-directed individual who is a team player. 11. An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills. 12. Bi-lingual English/Spanish preferred. Education and Work Experience 1. High School Diploma or GED 2. Bachelor’s degree in Business Administration preferred 3. Minimum 2 years’ experience in a similar role Work Environment 1. Fast paced office environment 2. High sense of urgency 3. Small office environment 4. The noise level in the work environment is unusually loud 5. Exposed to a combination of normal office type environments and shop environments 6. Heavy protection may be required and will be provided 7. Occasionally exposed to dust, odors, oil, fumes and noise Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk hear or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Work Authorization Authorized to work in the U.S. Equal Employment Opportunity Employer Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Americans with Disabilities Act Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job. If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us! We started with a simple idea-to deliver a higher standard of customer service. The way we deliver facilities services has evolved over the past 30 years - along with technology and our clients' needs. Our core fundamental is unchanged: From the CEO to the front-line workers, every Flagship employee works together to build long-term relationships with our clients by doing whatever they need to do to get the job done. Flagship CPRA Applicant Notice And Privacy Policy_.pdf (English) Flagship CPRA Applicant Notice And Privacy Policy (Spanish) #J-18808-Ljbffr
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