Field Service Specialist
Surv of Ogden
Job Description
Job Description
Benefits:
- Company parties
- Competitive salary
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Flexible Scheduling
- Competitive Compensation
- Career Advancement Opportunities
The Mission: To be the "Lead Problem Solver." You lead a crew, handle the challenging stuff, and ensure every customer in Ogden, Layton, and beyond feels like they are our only client. You are hard-working, a team player, and dedicated to performing quality work in all that you do. Significant past experience as a professional home services worker is highly preferred and a positive attitude is a must! Responsibilities:
- The Face of the Brand: Perform high-quality handyman and residential repair services while providing a "concierge-level" customer experience.
- Complex Problem Solving: Tackle the intermediate repairs that require more "know-how" (troubleshooting a mystery leak or custom-mounting a heavy TV).
- Quality & Relationship Management: Lead on-job crew to ensure the "Surv Standard" was met. You are the face of the brand when a neighbor has a question or a concern.
- Workflow Optimization: Lead Field Technicians to work efficiently—whether it’s the fastest way to clean windows or the safest way to move a piano.
- Community Growth: Identify how we can further help our regulars (e.g., "I noticed your deck needs a wash while I was fixing the screen door").
- Growth Transition: As the team grows and new crews are created, your time will shift from "doing" the work to overseeing the work done by multiple crews.
- Previous experience as a handyman / general maintenance
- Experience leading small to medium sized teams
- Knowledge of job site safety rules and regulations (OSHA)
- Knowledge of methods, tools, and equipment used in carpentry
- Must be qualified to perform at heights above thirty (30) feet with the use of a ladder, lift, or bucket truck boom
- Ability to lift 75+ lbs on a consistent basis
Vacancy posted 7 days ago
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