Zone Team Leader

Zone Team Leader (ZTL)

Join our team and live the Ollie-tude! Ollie's Core Values include being a team player, caring, value obsessed, committed, growing, and real.

Ollie's Associate Benefits include medical, dental, vision, and RX coverage after 90 days of employment, 401K with generous company match, strong career growth, a 20% discount on all Ollie's purchases, and a vast array of voluntary benefits.

The Zone Team Leader (ZTL) is required to provide guidance and direction for the successful operation of a particular zone of the overall retail sales floor of a store location. The ZTL oversees a team that is passionate about merchandising and selling merchandise, as well as ensuring an exceptional associate and customer experience. Responsibilities include all aspects of merchandising, and customer service oversight.

Primary responsibilities include successfully executing established procedures for their assigned store zone, ensuring store standards and compliance, overseeing the door to floor process, supervisory responsibility for associates, ensuring customer service standards meet company expectations, ensuring proper scheduling and staffing, communicating company directives, performing all functions to open and close the store, and completing any additional responsibilities and/or duties as assigned.

Qualifications include a high school diploma or equivalent, minimum of two years' retail experience in a supervisory role, ability to work on site evenings, weekends, and holidays, ability to read, write and speak English, ability to exercise sound judgment, ability to preserve confidentiality, accuracy and attention to detail, ability to organize and prioritize tasks, knowledge of industry terms and processes, ability to effectively communicate and delegate tasks, and outstanding interpersonal and listening skills.

Physical requirements include ability to lift and carry up to 50 pounds, push and pull up to 35 pounds, stand for extended periods, bend and twist frequently, grip, reach, and pinch with arms and hands frequently, squat, kneel, balance, and climb occasionally, work in a constant state of alertness and safe manner, and ability to operate a motor vehicle with a valid state issued license.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.