Transportation Supervisor

Transportation SupervisorSupervises the transportation operations for the regional location (Delco Foods in Whitestown, IN), including but not limited to routing, dispatching, and the training and development of new driver hires. The Transportation Supervisor must ensure all drivers adhere to D.O.T. regulations, state and federal laws, and OSHA requirements, as they pertain to transportation.DispatchPossess working knowledge of morning dispatch and proceduresGenerally M-F 6A-3P and "on-call" via a company provided phone "after-hours" for call-offs and/or emergenciesAnswer phone calls from customers, customer service, drivers and sales representatives regarding delivery times and any issues with deliveries.Act as intermediary between Transportation and SalesHandle call outs from drivers and/or driver helpers, providing alternate solutions for deliveries and communicate absences and vacation requests with the Transportation Manager, Human Resources, and Payroll in a timely fashion.Troubleshoot routing and delivery issues and follow-up with drivers throughout the day.Provide communications to drivers and helpersRoutingAnalyze standard routes on an ongoing basis to determine more efficient routes and instruct routers to make any necessary changesReview driver feedback on routes to make any feasible changes to the order/sequence of current routes.Supervise and audit maintenance in TargetSupervise and work with our night shift to ensure truck maximization during the planning process in terms of weight and cubeOther DutiesCoach drivers and helpers, as needed, to improve performance and adherence to company policies.Counsel drivers and helpers when they do not adhere to all company policy (Attendance, Insubordination, etc) in the form of verbal and written disciplinary write upsResponsible for identifying and recommending changes in departmental policies and practices.Continuous contact with customers or vendors requiring provision of services, explanations, decisions or the obtaining of routine approvals.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situationsReport driver accidents/incidents to the DOT Safety Manager and Human ResourcesReport injuries to the DOT Safety Manager and Human ResourcesHelp cover the will-call window which could include, picking, invoicing, and collecting payment for walk in customersHandle customer/driver returns expeditiously including restock, pictures, and code informationAssure that driver return sheets are neat and accurate and contain all the pertinent information and that all drivers clean out their trailers dailyMinimum Knowledge, Skills and Abilities:Class A CDL License preferredGood written and verbal communication skills.Must be detail oriented with good follow up skills.Excellent organizational skills.Must be able to multi-task and handle a busy workload in order to meet strong deadlines.Possess strong interpersonal skills.Preferred Knowledge, Skills and Abilities:High School Diploma and/or equivalent work related experience.Ability to adapt to changing priorities in a fast paced environment.Ferraro Foods is an equal opportunity employer.MON-FRI | 6AM - 3 PM