Medical Front Desk Specialist
SNI USA Inc
Position Summary A dedicated Medical Front Desk Specialist is needed for a healthcare facility in Mercer County, NJ, focusing on patient reception and clinical prep for mammography and breast imaging services. This role expedites patient care by managing check-in/out procedures, verifying patient records, and ensuring individuals are fully prepared for their mammogram appointments upon arrival. Key Responsibilities
- Warmly greet patients, manage check-in and check-out workflows, and accurately verify all demographic information upon arrival for routine screening and diagnostic mammograms.
- Clearly explain all pre-mammogram instructions (e.g., specific imaging guidelines such as avoiding deodorants, lotions, or powders on exam day) in accessible language, ensuring full patient understanding.
- Verify insurance contract requirements for scheduled mammography exams, confirming coverage details and reminding patients of necessary documentation prior to their visit.
- Manage incoming and outgoing faxes via RightFax, batch orders and scripts into the system, follow up with ordering provider offices for clarification when needed, and assist with general administrative tasks.
- Maintain communication with the Lead regarding workflow concerns, support departmental wait-time standards, attend regular staff meetings, and adhere strictly to facility policies and compliance guidelines.
- Tuesday - Saturdays: 6:30am-2:30pm
- Must be flexible as the schedule could change to shortened hours, depending on radiologist availability and how many appointments are scheduled.
- Health Coverage: Medical, Dental, and Vision
- Retirement: 401(k) with company match plus Profit Sharing option
- Time Off: Paid Time Off (PTO) and Sick Leave
Vacancy posted 4 days ago
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