Head of Professional Services
Confidential
Head of Professional Services
About the Company
Innovative provider of policy & plan administration solutions for complex life insurance & annuity products
Industry
Insurance
Type
Privately Held
Founded
1983
Employees
51-200
Specialties
- third party adminstration (tpa)
- application service provider (asp)
- life insurance
- annuity
- coli
- boli
- corporate life market
- and business process outsourcing (bpo)
About the Role
The Company is seeking a Head of Professional Services to lead the critical client delivery function in a highly specialized and relationship-driven market. The successful candidate will be responsible for the end-to-end delivery of client engagements, from initial discovery and requirements definition to implementation coordination. This role is pivotal in ensuring that client-driven requirements are accurately captured, documented, and integrated into the product release process. The Head of Professional Services will also oversee the Professional Services function, including the project management and business analyst teams, and will be central to maintaining delivery standards, methodologies, and best practices. Applicants must have 8 to 10 years' of experience in professional services, client delivery, or project management leadership roles, with a strong knowledge of the life and annuity insurance industry. The role requires expertise in requirements gathering, discovery facilitation, and BRD authorship, as well as a proven ability to lead teams in Agile, Waterfall, or hybrid environments. Strong communication, stakeholder management skills, and the ability to engage with technical teams on system architecture are essential. The ideal candidate will be adept at continuous process improvement, and collaboration, and will have a background in estimation, scoping, and coordination with product/release management processes. A Bachelor's degree or equivalent experience is required, with a preference for candidates familiar with tools such as Jira, SharePoint, and GitHub.
Hiring Manager Title
Chief Services Officer
Functions
- Operations
- ...Head of HR, Financial Services About the Company A fast-growing, cross-border financial services platform expanding into the US market.... ...hands-on leadership role demands a strategic and resilient professional with a proven track record in building HR and...SuggestedWork at officeLocal area
$120k - $165k
...customer migration challenges, migration data patterns, learnings, and operational friction into actionable insights for our Professional Services team and Product and Engineering teams.You Will Drive Enterprise Migrations: Lead the execution of large-scale customer...SuggestedFull timeRemote workVisa sponsorshipWork visa- ...Head of GTM, Research Services About the Company International product research platform providing consumer insights & metrics Industry Design Type Privately Held, VC-backed Founded 2018 Employees 51-200 Funding $26-$50 million Categories...Suggested
- DescriptionKforce is a solutions firm specializing in technology, finance & accounting, and professional staffing services. Each year, we help more than 30,000 people find work. We partner with more than 3,000 companies, including a significant majority of the Fortune...SuggestedWork at office
- ...equivalent experience.EducationAbout AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for... ...should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge,...SuggestedNight shift
$107.16k - $226.32k
...as a firm.KPMG is currently seeking a Manager, Business Tax Services - Employee Benefits Compliance to join our Business Tax Services... ...requirements for Form 5500 filersAct with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and...Local area- ...seeking a dynamic and compassionate leader to guide our Dialysis Services team. Position Overview : As the Executive Director of... ...the community, representing our dialysis services in various professional and public forums. Qualifications : Education :...Relocation package
University Health
Jacksonville, FL2 days ago - ...Pulse is seeking a Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience... ...Dress Pants and Non-Slip Shoes: Provide your own attire for a professional appearance and safety in the workplace. Working Hours: Works...Daily paidFlexible hoursShift workWeekend work
Workstream
Jacksonville, FL4 days ago - ...Service Manager Orange Park Mitsubishi - Jacksonville, FL 32244 Overview Education Level Not Specified Category Automotive... ...Leave Time (PLT) Leadership development and ongoing professional training Career advancement opportunities throughout our growing...Work at officeLocal areaImmediate start
Hanania Auto Group
Jacksonville, FL2 days ago - ...believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve... ...to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities...Casual workWork at officeFlexible hours
Fairsteadescllc
Jacksonville, FL2 days ago - ...next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and... ...(MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards...Contract workLocal areaNight shiftWeekend work
Service Corporation International
Jacksonville, FL3 days ago - ...century of providing funeral, burial, cremation and cemetery services through what has grown to be a group of 11 funeral homes and 5... ...Description Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies...ApprenticeshipWeekend workAfternoon shift
Hardage-Giddens Funeral Homes
Jacksonville, FL2 days ago - ...loved ones experiencing grief. The Everstory Partners Funeral Director will mentor and lead a team of funeral professionals as they strive toward excellence in service. You will also be responsible for: Meeting with clients to make funeral arrangements, explaining service...Full timeLocal areaWeekend workAfternoon shift
Everstory Partners
Jacksonville, FL1 day ago - ...s about a purpose. It’s about taking pride in the exceptional service we provide to families every day and in the positive impact we... ...Funeral Director/Embalmer to be a part of our dynamic team! Our professionals understand that attention to even the smallest details can...Full timeLocal areaImmediate startFlexible hours
SCI Shared Resources LLC
Jacksonville, FL3 days ago - ...various computer programs including presentation softwareMust be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skillsAbility to multi-task, work independently and/or within a team, pay...Full time
$171.6k - $338.3k
...rapid evolution of skills—our Learning Business Process as a Service (LBPaaS) offering provides enterprises with an outcome-driven,... ...6. Work you'll do As a Package, Program & Solution Management professional on the Learning Business Process as a Service team, you will be...Local areaVisa sponsorship- ...industry. We provide stunning products with unparalleled customer service. This commitment has taken us from being a regional... ...close deals on displays, samples and inventory while balancing professional and timely service. Proven ability to foster meaningful, long...Full timeWork at officeNight shift
A B Property Services
Jacksonville, FL1 day ago $18 - $25 per hour
...Part-time and full-time hours available. "THIS IS A CUSTOMER SERVICE AND SALES POSITION, USING OUR SKILLS AT MOVING AND JUNK... ...clients on the job. Essential duties: Lead a team of trained professionals out in the field and at client locations. Safely drive College...Hourly payFull timePart timeImmediate startBLT Unlimited, LLC
Jacksonville, FL5 days ago- ...Provide regular updates to clients on status and any changes. Ensure high levels of customer satisfaction through professional and courteous service. Coordinate with other departments, subcontractors, and suppliers to ensure smooth execution. Communicate...Temporary workApprenticeshipFor subcontractor
Hometown
Jacksonville, FL2 days ago - ...education to healthcare providers and office staff on access services and reimbursement solutions. Responsibilities The FRM will execute... ...purchase plan (ESPP). Company sponsored wellness programs. Professional development initiatives and continuous learning opportunities....Live inWork at officeLocal area
Harmony Biosciences LLC
Jacksonville, FL5 days ago - ...What We're Looking For: The Water/Wastewater Market Client Service Leader is responsible for fostering long-term relationships between... ..., and client expectations. This position combines deep professional proficiency with business acumen to enhance financial results....Live out
Barge Design Solutions, Inc.
Jacksonville, FL5 days ago $62k
...For our teachers’ innate talent and desire to learn, for their professional growth, and for the lives they lead beyond our walls. We offer... ...Overview: The Senior Manager of Inclusion and Special Services provides leadership and oversight for special education, student...Full timeTemporary workLocal areaMonday to FridayKIPP Jacksonville Public Schools
Jacksonville, FL21 days ago- ...The Service Manager oversees maintenance operations for at least one apartment community (typically fewer than 600 apartments), providing... ..., service timelines, and emergency procedures, ensuring a professional and responsive experience Coordinate with leasing and...Temporary workFor contractorsWork at officeLocal areaImmediate startWeekend work
Bridge Property Management
Jacksonville, FL20 days ago - ...Title: MCPP: Manager, Deployed Support Services Belong, Connect, Grow, with KBR! Program Summary The Marine Corps' Maritime... ...flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBR...Full timeContract workWork experience placementWork at officeLocal areaFlexible hours
KBR
Jacksonville, FL29 days ago - ...expanded our offerings to include a number of security related services. Whether you are looking to secure your business, home or a... ...conflict resolution skills Sound communication skills Professional presentation Ability to work as a team member and solo...Daily paidFull timePart timeCasual workFlexible hoursNight shiftWeekend workDay shiftAfternoon shift
Inner Parish Security Corporation
Jacksonville, FL1 day ago - ...Jacobs is seeking a dynamic and experienced Client Service Lead to drive strategic growth and client engagement across Florida's transportation... ..., including the management of roadway design projects Professional Engineer (P.E.) license in Florida and/or PMP certification...
Jacobs
Jacksonville, FL4 days ago $15 per hour
...Mobile Service Coordinator North Florida Lincoln is seeking a dependable and organized Mobile Service Coordinator to join our... ...interactions. Assist in resolving customer concerns promptly and professionally. Collaborate with team members to improve service...Bi-weekly payHourly payNorth Florida Lincoln
Jacksonville, FL5 days ago$158.5k - $250.5k
...Client Service Lead Jacobs is seeking a dynamic and experienced Client Service Lead to drive strategic growth and client engagement... ..., including the management of roadway design projects Professional Engineer (P.E.) license in Florida and/or PMP certification...Full timeRemote workJacobs Solutions
Jacksonville, FL4 days ago$18 per hour
...makes a difference every day. Opportunities for growth and professional development. A positive workplace culture that values... ...independently owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Corporate...Full timePart timeMonday to FridayShift workNight shiftAfternoon shiftCorporate Cleaning Group
Jacksonville, FL3 days ago- ...Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 1... ...events, and industry conferences. Continuously expand your professional network and identify innovative ways to generate high-quality...Full timeWork experience placementWork visaNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Professional Services. Be the first to apply!
