Senior Program Operations Coordinator

UGT is hiring a Senior Program Operations Coordinator to support a high-visibility infrastructure program for a global power-management manufacturer. The role sits between three groups: field construction sites, factory production and logistics, and program leadership. You keep information moving between them, make sure equipment is tracked accurately, and flag issues before they become delays.

This role suits a highly organized, responsive operator who likes owning the details, building order out of moving parts, and working with many stakeholders at once. If you've been the person an executive team relies on to keep projects, schedules, and data on track, this is your next step.

What You'll Do

Program Coordination

• Serve as the primary operational liaison to the Lead Program Manager.
• Coordinate activities between construction sites, factory operations, and program leadership.
• Manage day-to-day equipment logistics, including ship dates, deliveries, and status changes.
• Identify risks, dependencies, and process improvements, and bring them to leadership early.

Data, Tracking & Reporting

• Own the program's equipment tracking tools (Excel-based), keeping them accurate and validated every day.
• Collect and verify updates from project managers, factory teams, and field contacts.
• Build recurring reports and dashboards that leadership uses to make decisions.
• Spot trends that affect forecasting, resource planning, and issue resolution.

Communication & Documentation

• Drive closed-loop communication so every request has an owner and gets a resolution.
• Manage the routing and tracking of Authorization to Ship (A2S) forms and related documentation.
• Schedule and document stakeholder meetings, action items, and program updates.
• Represent UGT alongside the Program Manager in cross-functional and leadership meetings.

Onsite & Field Support

• Work onsite in the Chicago area 2–3 days per week, or as requested.
• Make periodic visits to construction or client sites to validate field data and resolve logistics issues.

What You Bring

• 5+ years in program coordination, operations coordination, project support, or senior executive/administrative support in a fast-paced environment.
• Exposure to construction, facilities, manufacturing, supply chain, or infrastructure projects is strongly preferred.
• Advanced Excel skills, including lookups, pivot tables, and clean tracker design. Power BI and SharePoint experience is a plus.
• You are organized and follow through; nothing falls through the cracks on your watch.
• Clear, confident written and verbal communication with everyone from field crews to executives.
• Comfort managing competing priorities and shifting timelines without losing accuracy.
• Reliable transportation and the ability to work onsite in the Chicago area and travel to sites as needed.
• U.S. work authorization required. Must pass a background check and drug screen.
• Bachelor's degree preferred, or equivalent experience.

Why UGT

• High-impact work on a program for a global leader in power and infrastructure.
• You work directly with client leadership, without layers of bureaucracy.
• Weekly pay, PTO, and benefits.
• Flexibility across remote, onsite, and field work.
• UGT is a woman-owned (WOSB) professional services firm headquartered in Charlotte, NC.

UGT is an Equal Opportunity Employer.