Receptionist Front of House

We are seeking a personable, organized, and service-oriented professional to support daily resident and guest experiences in a welcoming assisted living environment. This role is ideal for someone who enjoys working with people, maintaining a polished front-of-house presence, and helping ensure a positive first impression for residents, families, visitors, and staff. Responsibilities Greet residents, families, visitors, and vendors in a warm and professional manner. Maintain a clean, organized, and inviting front-of-house area. Answer incoming calls, route inquiries appropriately, and provide helpful information. Support check-in and check-out procedures for visitors and scheduled appointments. Assist with resident requests and coordinate with other team members to help resolve concerns. Provide administrative support such as filing, data entry, scheduling, and document handling as needed. Communicate clearly and respectfully with residents, families, and internal teams. Assist in the dining room during meals. Assist with clean up after meals. Help ensure front desk procedures are followed consistently and efficiently. Monitor visitor access and maintain appropriate confidentiality and security practices. Contribute to a positive, compassionate, and service-focused community atmosphere. Qualifications Previous experience in customer service, reception, hospitality, or a similar front-facing role preferred. Strong interpersonal and communication skills. Professional, courteous, and calm demeanor. Ability to multitask and stay organized in a busy environment. Basic computer skills, including email, scheduling systems, and common office software. Attention to detail and a commitment to confidentiality. Ability to work both independently and collaboratively. Flexibility to support varying schedules and operational needs, as applicable. Preferred Attributes Compassionate approach to working with older adults and their families. Strong problem-solving skills and a helpful attitude. Ability to remain composed and professional in sensitive situations. Commitment to delivering a high-quality resident and guest experience. What We Offer A supportive and team-oriented work environment. Opportunities to make a meaningful impact in residents’ daily experience. Training and growth opportunities where available. A role that values professionalism, service, and compassion. If you enjoy creating a welcoming environment and providing dependable support to a caring community, we encourage you to apply. #J-18808-Ljbffr SUNSHINE PALMA CEIA