Multi-Task Front Office - Eagle Family Medicine @ Guilford College

Multi-Task Front Office / Clerical Staff

Are you compassionate and patient-oriented, and looking for a fulfilling and challenging opportunity with a company that offers competitive salary and a very generous benefits package? Look no more! Eagle Physicians & Associates is seeking dynamic and self-motivated Multi-Task Front Office / Clerical staff to join our team. Qualified applicants will have a minimum of 2 years prior experience in a medical office.

Schedule: Monday - Friday 8:30am - 5:30pm Join Us and Thrive!

Become part of our enriched and satisfied workforce. Eagle provides employees with the opportunity to earn an annual bonus.

Additional Benefits:

Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status.

Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required.

For any questions, please contact Eagle HR.

Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.

Key Responsibilities:

• Prepare encounter forms for billing.
• Check encounter forms against appointment schedule and make any necessary corrections.
• Answers telephone and communicates messages to the appropriate person.
• Greets patients, with positive attitude.
• Make patient appointments when necessary.
• Update demographic and insurance information on patients at check-in.
• Collects payments and outstanding balances. Notify Nurse/Provider upon patient arrival.
• Assist in whatever administrative and clerical back up is needed which may include faxing, processing mail, photocopying, data entry, filing and telephoning.
• Assist with scanning of medical records.
• Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI).
• Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments.
• Upholds and exemplifies through daily actions, activities and behaviors Eagle's Vision, Mission and Values:
• Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff and the community.
• Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive and compassionate care.
• Values: Integrity, Compassion, Trust, Professionalism and Respect.
• Performs additional duties as required.