Clinic Manager

Introduction

Make a Difference with DHSS


Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.


We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.


For more information, please visit today!

Summary Statement


Plans, coordinates, supervises, and evaluates Community Mobile Health Unit (CMHU) operations and personnel statewide. Develops and implements policies, protocols, and quality assurance practices to ensure accessible, cost-effective, client-centered services. Recruits, trains, and evaluates subordinate staff. Manages program budgets, records, fleet, and vendor relationships. Collaborates with internal DPH units and external partners to advance population health goals and support the Division of Public Health mission.


Essential Functions


Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Manages clinic staff to ensure proper coverage for all services and adherence to service standards and policies.
  
  
• Provides direction to direct care and clerical support staff in the maintenance of client records to ensure compliance with state, federal laws and clinic policies.
  
  
• Conducts client, clinic and staff needs assessments and develops objectives, plans and evaluation techniques based on findings.
  
  
• Manages client flow, continuity of care and appropriate flow of client information throughout the treatment teams and with other service providers.
  
  
• Coordinates the design and development of surveys to determine problems and unmet health needs. Analysis survey information and makes recommendations.
  
  
• Monitors clinic operating expenses to ensure they are in conformance with the clinic budget.
  
  
• Assists in developing proposals for contractual services, operating agreements and public/private grants.
  
  
• Prepares a variety of reports and maintains records on clinic operations/activities.

Job Requirements

JOB REQUIREMENTS for Clinic Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.
2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
3. Six months experience in developing policies and procedures.
4. Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.
5. Knowledge of budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.


DHSS does not provide employment-based sponsorship.


As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).


All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits


To learn more about the comprehensive benefit package please visit our website at


Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.


Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.


Individuals who use TDD may request auxiliary aid or service by calling View phone number on click.appcast.io or by visiting delawarerelay.com.


If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call View phone number on click.appcast.io or email View email address on click.appcast.io.


The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.