Nurse Manager of Surgical Services
Community Health Systems
Job Description Job Summary The Manager, Surgical Services is responsible for the daily operations and coordination of care across surgical departments, including pre-operative, intra-operative, and post-operative services. This role provides leadership to clinical and non-clinical staff, supports quality and safety initiatives, and collaborates with multidisciplinary teams to ensure the delivery of high-quality, patient-centered care. The Manager plays a key role in driving departmental performance, supporting employee engagement, and aligning surgical services with hospital-wide operational, financial, and strategic goals. Essential Functions
- Oversees the delivery of patient care throughout the surgical continuum, including preoperative, operative, and postoperative phases.
- Supervises, supports, and evaluates the performance of staff in surgical services, ensuring adherence to clinical standards and regulatory requirements.
- Applies evidence-based practices and performance improvement methodologies to enhance clinical outcomes, patient safety, and workflow efficiency.
- Analyzes data related to patient satisfaction, quality metrics, staffing, and operational performance to drive ongoing improvement.
- Develops and implements policies, procedures, and practice standards for surgical services in accordance with hospital and regulatory guidelines.
- Collaborates with physicians, department leaders, and support services to ensure effective communication, continuity of care, and resolution of operational issues.
- Engages staff in identifying improvement opportunities, risk mitigation strategies, and best practices to enhance patient care and team performance.
- Participates in strategic planning, program development, and capital/resource planning for the surgical department.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- Supervision and Staff Management
- Provides leadership, mentorship and professional development opportunities for departmental staff.
- Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
- Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
- Strategic Planning and Financial Oversight
- Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
- Monitors expenditures, ensuring cost-effective delivery of services.
- Evaluates and implements new technologies to enhance operational efficiency.
- Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
- Quality Assurance and Regulatory Compliance
- Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
- Participates in audits, inspections and accreditation processes as applicable.
- Follows established quality control practices to ensure accuracy, consistency and safety.
- Collaboration and Communication
- Works closely with leadership teams to coordinate and improve service delivery.
- Stays up-to-date with industry advancements, new technologies, and regulatory changes.
- Staff Responsibilities
- May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
- Bachelor's Degree in relevant field required or
- Four (4) plus years of direct experience in lieu of a Bachelor's degree required
- Master's Degree preferred
- 2-4 years of experience in closely related field with Bachelor's degree required
- 2-4 years of previous leadership experience preferred
- Strong leadership, organizational, and communication skills.
- Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
- Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
- Communicate effectively with leadership, team members, and stakeholders.
- Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
- Problem-solving and critical thinking skills.
- In depth knowledge of industry best practices and regulatory compliance (if applicable).
- Strong organizational and time management skills.
- Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
- RN - Registered Nurse - State Licensure and/or Compact State Licensure required
- BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required and
- ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
- Clinical Area of Specialty Certification in Perioperative Nursing (e.g., CNOR) preferred
Vacancy posted 2 days ago
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