Client Service Leader - USACE Military Programs
$120.97kCDM Smith
Company Overview
Check out this video and find out why our team loves to work here! (
Join Us! CDM Smith – where amazing career journeys unfold.
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
Job Description
Seeking highly qualified business development professional to lead and expand our existing Architect-Engineer (AE) and Construction portfolios with U.S. Army Corps of Engineers. This includes AE contracts in support of Kansas City, Middle East, and Europe Districts as well as robust construction programs for Middle East and Omaha Districts. As a global full-service firm, CDM Smith’s has been serving USACE for over 30 years and holds multiple contract vehicles for engineering, full design, and construction projects. This candidate will foster growth in these national and international programs through development of strategies for new and existing contracts by aligning CDM Smith’s core competencies with USACE priorities.
As a Client Service Leader, you will work collaboratively within our federal services team to develop business plans to solve USACE’s and its customers’ engineering and construction challenges. This includes leading the capture of new contracts and task orders, conducting business planning including teaming strategies, overseeing proposal development, and maintaining client communications through project delivery.
The position can be based out of any CDM Smith office, in the U.S. nationwide, with a preferred location of Virginia. We offer in office, hybrid or remote working environments allowing for flexible work options.
As a member of our high-performing team, you will contribute to CDM Smith's federal mission by:
• Serving as the client-facing representative attune to USACE programs initiatives, budgeting, programming, legislation, and organizational changes.
• Identifying and developing new business opportunities in both Architect-Engineer and Construction services with high priority USACE divisions and districts, CONUS and OCONUS.
• Identifying, positioning, and promoting digital solutions (e.g., data analytics, digital delivery, asset management, automation) as part of client strategy, pursuits, and project delivery.
• Possessing an established business network (client decision-makers and teaming partners).
• Serving as capture manager for proposal efforts to include managing and communicating amongst a diverse team of technical experts and marketing professionals.
• Engaging with Program and Project Managers that will result in the delivery of quality projects that meet scope, schedule, budget and quality commitments to maintain client satisfaction.
• Maintaining awareness of federal marketplace related to business opportunities, including competitors, partners, and subcontractors/subconsultants.
• Contributing to firm's stature by actively participating in leadership roles in professional societies and associations.
Qualifications
• Bachelor's degree.
• 15 years of related experience.
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. • Equivalent additional directly related experience will be considered in lieu of a degree.
Preferred Qualifications
• Previous related work experience with USACE military programs.
• Demonstrated success in business development and long-term relationship management for federal-sector clients.
• Strong verbal and written communication skills. Excellent interpersonal, time management, organization, business acumen, and listening skills.
• Prior experience working for USACE or serving USACE is preferred.
• Prior experience working with OCONUS federal programs/projects is preferred.
#LI-SE1
Amount of Travel Required
20% - 40%
EEO Statement
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
Background Check and Drug Testing Information
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Pay Range Min
USD $120,973.00
Pay Range Max
USD $211,723.00
Visa Sponsorship Available
No-We will not support sponsorship in the United States, i.e. H-1B or TN Visas for this position
- ...Requirements Bachelor’s Degree in a related field. Equivalent combination of education and experience considered in lieu of a degree. Program Structure (6 months / 24 weeks) Week 1‑2: Orientation & Fundamentals – Understand Maximus, recruitment marketing basics, and core...SuggestedMinimum wageContract workTemporary workTraineeshipWork experience placement
$50k - $80k
...Develop and Align a High-Performing Service Team Deliver a Safe, Consistent, and... ...Opportunities for advancement ~ RV Borrowing Program ~ Access to a partner insurance agency... ...laws. Bish’s RV honors our military service members, veterans, and their family...SuggestedLocal area- ...Recruit, hire, train, schedule and supervise team members. · Member service oversight making sure all team members are providing a great... .... less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and...SuggestedFull timeTemporary workShift work
$59k - $85.1k
...Customer Management Job Sub Function: Technical Customer Service Job Category: Professional All Job Posting Locations:... ...Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an...SuggestedRemote jobFull timeTemporary workWork experience placementWork at officeLocal area- ...that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Aisles Online Service Lead Department: Aisles Online FLSA : Non-Exempt General Function: Assists in managing overall daily center operations...SuggestedNight shiftWeekend work
- ...Description This role is a key support position within our Service Department, working closely with the Service Manager to keep daily operations running smoothly. The Service Coordinator is responsible for data entry, scheduling, routing, dispatching, and delivering exceptional...Work experience placementWork at office
$85k - $95k
...accounting business cycle for Client Service Teams (CST) while working... ...leadership, managers and team leaders when necessary Maintain... ...coverage, an employee wellness program, life and disability insurance... ...status, marital status, military service, veteran’s status, political...Full timeLocal areaImmediate startFlexible hoursNight shift- ...creation and implementation of new employee orientation, training programs and recommended compensation changes for production staff. The... ...inclusive culture Knowledge of inventory management, customer service, budgets, and quality control Skilled at reengineering...Hourly payLocal area
- ...their team and other managers. The Guest Service Department Manager's responsibilities... ...Leaves of Absence -Matching gifts program This job posting contains some information... ...disability, marital status, veteran or military status, genetic information, or any...Temporary workLocal areaFlexible hoursShift work
- ...other. Job Description: Job Title: Service Manager Department: Grocery FLSA... ...to customers who call. Performs as a leader and role model and maintains positive employee... ...registers. Recommends cost reduction programs. Reviews personnel records to ensure...Work experience placementSeasonal work
- ...Market Service Manager UniFirst seeking a Market Service Manager to join our team! The Market... ...the best customer service and product programs Negotiate customer contract renewals Qualifications... .... UniFirst is an international leader in the $18 billion‑dollar garment services...Contract workWeekend work
$46k
..., train, schedule and supervise team members. · Member service oversight making sure all team members are providing a great customer... ...0% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free...Full timeTemporary workLocal areaFlexible hoursShift work- ...patient experience? Are you a role model and leader that advocates for your sales team? You... ...the store team that provides clinical services follow operational processes and meets their... ...; or currently enrolled in a comparable program. Strong communication skills and ability...Work at officeLocal area
$133.2k - $148k
...accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are... .... In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program...Shift work$45k - $78k
...between America's major cities and America's smaller regions. The services we offer—faster, more reliable internet service; expanded, free... ...! ~ Bonus/commission potential! ~ Employee Wellness Program! Position Responsibilities Perform daily activities...Work experience placementCasual workLocal areaFlexible hours$150k - $250k
...US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products,... ...including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym...Full timeFor contractorsH1bWork at officeLocal areaWork from homeShift workAfternoon shift$100k - $150k
...closely with our talented internal teams: design, pricing, customer service, estimating, production, procurement, and logistics – to design... ..., and financial advising services. Eligibility in benefit programs is based on hours worked per week. PHYSICAL REQUIREMENTS The...Remote workHome officeFlexible hours$16 - $16.5 per hour
...at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all... ...disability, gender identity and expression, marital or military status, or based on any individual's status in any...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift$15.48 - $22.12 per hour
...- BTC At JCPenney Salon, our leaders are dedicated to guiding their... ...delivering an exceptional client experience every day. As a behind... ...business to drive retail and service results through creative... ...plan Performance Standards / Programs Consistently meets established...Hourly payLocal area$15.48 - $22.12 per hour
...- BTC At JCPenney Salon, our leaders are dedicated to guiding their... ...delivering an exceptional client experience every day. As a behind... ...business to drive retail and service results through creative... ...plan Performance Standards / Programs Consistently meets established...Hourly payLocal area- ...Service Center Manager Geared for the Driven At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts... ..., you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every...Full timePart timeFlexible hoursAfternoon shift
$87k - $119k
...selling benefits, retirement, and other insurance products and services within the Private Sector in a defined sales territory with an... ...Required. Must reside in the specific territory. Extended Training Program—Account Representatives participate in a structured,...Night shift- ...teachers, center staff, and field leaders are the heart and soul of our... ...a team Outstanding customer service skills, strong organizational... ...with employee assistance programs. Feel great and thrive with access... ...orientation, marital status, military or veteran status, gender...Local area
- ...their shift. Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the... ...Little Caesars Orientation, O.J.T. handbook, and CARDS Training Program. Cleans and organizes work stations and ensures the standards...Currently hiringLocal areaShift work
- ...ensures adherence to all accident prevention programs and leads operations to ensure compliance... .... Customer Experience Provide service to all customers that meets or exceeds... ...Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We...Contract workTemporary workLocal area
$113k - $165k
...year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general... ...of the Davenport, IA facility will be considered. Active-Duty Military Service member candidates are exempt from the geographical area...Permanent employmentLocal areaRelocation package- ...company policies, procedures, programs, and performance standards.... ...regulations and meet customer service standards Support financial... ...Ensure Crew Member and Shift Leader compliance with productivity... ..., genetic information, military or veteran's status, criminal...Local areaShift work
$100k - $150k
...closely with our talented internal teams: design, pricing, customer service, estimating, production, procurement, and logistics – to design... ..., and financial advising services. Eligibility in benefit programs is based on hours worked per week. PHYSICAL REQUIREMENTS The physical...Home officeFlexible hours$250k
...repair, and operations (MRO), products and services. We offer more than 2 million products... ...relationships with cross functional leaders in Operations, Supply Chain, Procurement... .... We care about our associates and have programs in place to help our 6,500+ team members...Full timeWork visa$87.93k - $127.49k
...perfect mix of small-town feel and big-city convenience. As a full-service city, we're here to provide great services, support local... ...and operations with other Public Works divisions for seasonal programs such as leaf collection and snow and ice control. Collaborate with...Hourly payContract workFor contractorsSeasonal workLocal areaMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Service Leader - USACE Military Programs. Be the first to apply!
- customer call service Davenport, IA
- customer service sales professional Davenport, IA
- customer service Davenport, IA
- customer relations specialist Davenport, IA
- work from home virtual customer service Davenport, IA
- customer relations associate Davenport, IA
- logistics customer service Davenport, IA
- customer service overnight Davenport, IA
- customer service part time Davenport, IA
- remote customer service Davenport, IA




