Operations Manager

Job Description

Job Description

Are you a builder - someone who is highly driven to deploy systems, leverage structured problem-solving techniques, and deliver measurable results through system-based execution and continuous improvement?  If yes, we invite you to apply for our Operations Manager role at Exalta in Marquette, MI, located on the shores of beautiful Lake Superior.  

Reports To: Plant Director or Sr. Operations Manager

POSITION SUMMARY:

The Operations Manager is responsible for leading the performance, productivity, and continuous improvement of an assigned manufacturing value stream within EXALTA's medical device manufacturing facility. Reporting directly to the Sr. Operations Manager or Plant Director, this role provides operational leadership to ensure the safe, efficient, and compliant manufacture of high-quality products that improve patient outcomes.

The Operations Manager is accountable for achieving performance targets in Safety, Quality, Delivery, Inventory, Productivity, and Cost while fostering a culture of accountability, engagement, and continuous improvement. This role leads supervisors and production teams and works closely with Supply Chain and Planning, Quality, Engineering, and other Operations Managers to align resources, resolve operational challenges, and drive business results.

Success in this role requires strong leadership, operational excellence, and commitment to regulatory compliance within a highly regulated medical device manufacturing environment. The Operations Manager plays a critical role in maximizing the number of patients served while maintaining the highest standards of quality, safety, and compliance.

• Oversee daily manufacturing operations and ensure that all processes run smoothly and efficiently in assigned area of plant manufacturing. 
• Lead all day-to-day activities within the assigned manufacturing value stream to ensure safe, efficient, and compliant operations.
• Maintains active involvement in employee selection, training and development. Performs related hiring, performance reviews, corrective actions, etc. for direct-line employees and provides strong oversight for employees reporting under supervisory staff, if applicable. Process area champion for employee safety and overall employee morale 
• Implement and monitor workplace safety protocols to ensure a safe working environment.
• Develop and execute cost control and reduction strategies to improve operational profitability.
• Collaborate with other departments to align operational goals with overall business objectives.
• Supports and drives a continuous improvement culture in the areas of Safety, Quality, Delivery, Inventory, Production, and Cost.
• Supports and achieves all targets for KPIs, such, but not limited to: non-conformances, corrective and preventive actions, and quality audits. 

*This is not an exhaustive list of duties or functions and may not necessarily comprise all of the essential functions.* 

• Bachelor's degree in Business Administration, Operations Management, or a related field required or equivalent years of experience. 
• Proven experience in operations management, preferably in a manufacturing or warehouse environment.
• Strong understanding of workplace safety regulations and best practices.
• Experience with Lean Manufacturing or Six Sigma methodologies, preferred.

Technical Competencies 

Process Optimization

• Ability to streamline workflows and improve operational efficiency.
• Continuous improvement mindset and ability to implement. 

Productivity Enhancement

• Proficiency in using productivity tools and systems (e.g., ERP software).
• Capacity to measure and analyze performance metrics.

Cost Control and Reduction

• Budget management and cost analysis.
• Identifying cost-saving opportunities and implementing corrective actions.

Workplace Safety Knowledge

• Understanding of OSHA standards and other safety regulations.
• Ability to conduct risk assessments and enforce safety protocols.

Warehouse and Manufacturing Operations

• Knowledge of supply chain logistics, inventory management, and production planning.
• Equipment utilization and maintenance scheduling.

Behavioral & Basic Skill Competencies 

Team Management

• Delegation, conflict resolution, and performance coaching.
• Providing clear direction and setting performance expectations.

Employee Motivation and Development

• Encouraging team engagement and professional growth.
• Fostering a culture of accountability and continuous improvement.

Strategic Alignment

• Ensuring individual and team goals are aligned with organizational objectives.
• Communicating vision and priorities effectively.

Problem-Solving and Decision-Making

• Quickly analyzing situations and making informed decisions under pressure.
• Encouraging innovative thinking to overcome operational challenges.

Communication and Collaboration

• Facilitating cross-functional communication and collaboration.
• Building strong relationships with internal and external stakeholders.

EXALTA is an Equal Opportunity Employer. We respect every employee as an individual, and we hire and promote based on qualifications, performance, and potential - without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.