Senior Multiline Claims Examiner

Role Overview

Use your P&C claims expertise to create and assess realistic insurance claim-handling work that improves AI reasoning across coverage, investigation, evaluation, settlement, and resolution. This opportunity is suited to experienced carrier examiners, desk or field adjusters, TPA professionals, and independent adjusters with property, auto, casualty, or specialty P&C experience.

Key Responsibilities

• Develop realistic claim scenarios spanning first notice of loss, coverage verification, investigation, documentation, reserving, damage evaluation, negotiation, settlement, subrogation, salvage, and closure.
• Create claim action plans, coverage analyses, investigation requests, evaluation summaries, settlement recommendations, and communications for insureds.
• Produce high-quality reference responses reflecting experienced claims-professional practice.
• Evaluate AI-generated responses using structured rubrics for factual accuracy, policy application, claim-handling judgment, and procedural completeness.
• Identify premature conclusions, missing investigation steps, unsupported valuations, improper communications, and failures to separate covered damage from excluded or unrelated loss.
• Provide written feedback to support improvements in model behavior.
• Participate in onboarding office hours and calibration sessions.

Qualifications

• At least 2 years of professional P&C claims handling, adjusting, or examining experience.
• Independent claims-handling experience in at least one area, including property, auto physical damage, bodily injury, general liability, commercial casualty, catastrophe, or specialty claims.
• Understanding of the full claim lifecycle, from intake and investigation through evaluation, resolution, recovery, and closure.
• Ability to apply policy language to claim facts and recognize when escalation is needed.
• Excellent written analysis, sound judgment, and close attention to detail.
• Ability to distinguish standard claim adjudication from complex coverage, litigation, regulatory, and actuarial work.

Preferred Qualifications

• AIC, CPCU, SCLA, or a comparable insurance designation.
• Multiline or multistate claims experience.
• Experience with catastrophe claims, represented bodily injury, litigation, subrogation, SIU, or large losses.
• Experience supervising independent adjusters, experts, vendors, or defense counsel.
• An active or previously held adjuster license.

Work Terms

• Remote opportunity open to applicants in the United States, Canada, or the United Kingdom.
• Per-task engagement.
• Minimum commitment of 20 hours per week, with 40 or more hours per week preferred.
• Immediate start. Applications are reviewed on a rolling basis.

Compensation

800 per task.