Quality Control Shipping Coordinator

Do you want to work for a company that cares for and values its employees? Do you want to be part of a company that wants to make a difference in the world? AMS Fulfillment is a B Corporation that gives back to employees and their communities. B Corp companies don't just strive for being great, they inspire greatness - and that starts with our employees.

As a Quality Control Shipping Coordinator, you will be responsible for making sure orders are prepared, packaged, and shipped accurately and on time, meeting company quality standards and client requirements. This role is responsible for performing beginning to end quality checks on all B2B orders (confirm pallet flags, label placement, etc.), verifying shipping documentation, helping coordinate carrier pickups, and maintaining accurate shipping records. This role plays a critical role in ensuring accuracy, efficiency, and consistency in the outbound logistics process.


Essential Job Functions

• Inspect outgoing shipments to confirm products meet quality, packaging and labeling requirements and standards established by the client and/or retailer
• Verify order accuracy against packing list/pick ticket, shipping documentation and lot number verification when specified
• Make sure outgoing pallets are scanned and photos taken for each outbound order and verify that the correct shipping label / pallet flag is attached
• Responsible for daily audits of shipping and fulfillment accuracy
• Identify and report quality discrepancies, damages or non-conformances to respective departmental leadership for further corrective actions
• Maintain accurate shipping logs and quality control audits
• Collaborate with leadership, B2B fulfillment and inventory teams to resolve quality issues before shipment
• Recommend process improvements to enhance shipping accuracy and quality to minimize/eliminate shipping errors
• Understand and follow current AMS Standard Operating Procedures (SOPs)
• Work together with all team members to promote a community of cooperation and respect

• High School diploma or equivalent (Associate degree preferred)
• 2+ years of experience in shipping, logistics, warehouse operations, and quality control
• Experience with ERP or WMS systems (NetSuite, SAP, ShipStation, etc.) preferred
• Strong attention to detail and accuracy
• Excellent organizational and multitasking skills
• Ability to read and interpret shipping and quality documentation
• On-site presence consistent and reliable attendance
• Able to successfully learn and perform essential functions of role as outlined above
• Good verbal, reading and written communication skills
• Able to work independently, strong sense of urgency and follow-through
• Problem-solving and critical thinking skills to handle shipping challenges
• Be able to interact with all other departments, team player is essential
• Proficiency with basic computer applications and internal software systems
• Able to routinely lift up to 25 lbs. and occasionally lift up to 35 lbs.
• Comfortable working in a warehouse or fulfillment environment

Working Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

According to the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the "essential job functions with or without a reasonable accommodation."

AMS Fulfillment will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.