LEAD MEDICAL SUPPORT ASSISTANT
US Department of Veterans Affairs
Lead Medical Support Assistant
The Lead Medical Support Assistant monitors work load and work load distribution, resolves daily work place issues, maintains efficient workflow, provides input on performance, and performs audits as assigned by the supervisor. Major Duties:
- Assuring coverage of MSA work load.
- Provide guidance to MSA's in adherence to policy and procedures.
- Maintain equal work load distribution.
- Orientates and provides training to new and current employees, and ensures training requirements and competencies are met and maintained.
- Routinely communicates with supervisor(s) otherwise functions independently making decisions based on guidelines, policy and procedures and performs these duties in a manner that only minimal supervision is required.
- Provides the customer consistent information according to established policies and procedures.
- Provides care and/or services appropriate to the age of the patients being served, and which is appropriate to the cognitive; emotional, and chronological maturation of the patient.
Work Schedule: Monday - Friday 8:00am - 4:30pm (Flexible) Compressed/Flexible: Not authorized. Telework: Not available. Virtual: This is not a virtual position. Functional Statement #: 01406F Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. PCS Appraised Value Offer (AVO): Not Authorized
US Department of Veterans AffairsVacancy posted 3 days ago
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