Creative Director

Overview:

Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.


Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.


AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation - AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here.

Cvent is seeking a Creative Director to lead the full global creative function across brand, design, copywriting, video, and production. This is an executive-level creative leadership role for someone who thrives in a fast-moving, high-expectation environment and knows how to translate brand vision into world-class creative at scale.


You will manage and inspire a multidisciplinary global creative team, serve as the creative authority across marketing, and partner directly with senior leadership to ensure creative output is always aligned with strategic priorities and business ROI. You will also be a key peer to leaders across Corporate Marketing (Social, PR/Comms, M&E) and across the broader marketing organization (Demand Gen, PMM, Events).


This role is for a creative leader who knows how to manage up, manage across, and deliver under pressure, someone who can assess urgency quickly, set clear priorities, and hold a team accountable to both quality and execution standards.


In This Role, You Will:


Global Creative Leadership & Team Management

• Lead and manage all global creative resources, including designers, copywriters, and video/motion production headcounts.

• Set a clear creative vision and standard of excellence, then build the team systems, rituals, and accountability structures to execute against it.

• Recruit, develop, and retain creative talent across disciplines, building a team culture grounded in quality, ownership, and craft.

• Manage and optimize relationships with external agencies and freelance partners, balancing in-house capacity with external resourcing.

Executive Stakeholder Management & Cross-Functional Alignment

• Operate as the senior creative partner to CMO and VP of Corporate Marketing, navigating executive expectations with confidence, clarity, and professionalism.

• Build and maintain strong peer relationships with leaders across Corporate Marketing (Social, PR/Comms, M&E) and priority marketing functions (Demand Gen, PMM, Events) to ensure creative execution is coordinated, prioritized, and aligned with business goals.

• Represent the creative function in leadership forums, presenting concepts and recommendations with conviction and the ability to influence decisions at the senior level.

• Manage competing demands from multiple stakeholders with competing priorities, making clear, defensible decisions about sequencing and resourcing based on business impact.

Creative Prioritization & Operational Excellence

• Own the global creative calendar, intake process, and prioritization framework, ensuring the team consistently applies the right level of urgency and investment to each project based on its ROI and strategic importance.

• Establish and enforce clear workflows, SLAs, and governance that enable a high-volume, high-quality creative operation at scale.

• Build scalable systems, brand toolkits, and template infrastructure that empower teams across the organization to work within brand standards independently.

• Proactively identify operational and capacity gaps and resolve them through smarter processes, tools, or resourcing.

Brand Strategy & Creative Excellence

• Serve as a senior steward of the Cvent brand, influencing its evolution and ensuring rigorous, consistent application across every touchpoint.

• Partner with marketing leadership to translate brand strategy into compelling creative execution across campaigns, digital, events, product, and executive communications.

• Champion storytelling excellence across all channels, ensuring Cvent's creative output reflects both our innovation and the human connection at the heart of every event.

• Lead with a performance mindset, using data and insights to evaluate creative effectiveness and continuously raise the bar.

AI & Innovation

• Drive integration of AI and emerging creative technologies to accelerate production, improve output quality, and scale content development.

• Model and advance a culture of experimentation, efficiency, and continuous creative improvement.

Here's What You Need:

• 12+ years of creative leadership experience, with a track record of leading and scaling global creative teams in a fast-paced B2B, SaaS, or enterprise technology environment.

• Demonstrated ability to manage senior, demanding stakeholders with professionalism and strategic clarity, including direct engagement with C-suite executives.

• Strong instincts for prioritization and urgency, knowing how to triage competing demands and apply the right level of creative investment based on business impact.

• Experience leading multidisciplinary creative teams (design, copy, video) and managing agency and freelance partners.

• Exceptional communication and presentation skills, with the ability to sell creative concepts and influence decisions at the executive level.

• Proven ability to build and sustain creative operations at scale, including intake systems, workflows, governance, and brand toolkits.

• Fluency in modern creative tools, digital design systems, and AI-enabled creative workflows.

• A portfolio demonstrating systems-level thinking, brand stewardship, and creative excellence across multiple channels and formats.

• We are not able to offer sponsorship for this position.