Enterprise Growth Executive

Job Description

Job Description

WHO we are is a fast-growing technology company helping organizations get more value and life out of their technology. We’re a team of innovators, problem-solvers, and limit pushers who believe there’s more potential in technology than meets the eye.

WHAT we do is manage the technology lifecycle from end to end. From repair and refurbishment to asset recovery, remarketing, and responsible recycling, we help organizations recover value, extend the life of their devices, and keep technology in use longer.

HOW we do it is by living out our three core values: Find A Way, Elevate Others, and See What You’re Capable Of. These values shape how we serve our customers, support each other, and approach every challenge. Check out a bit about our culture. Check out a bit about our culture.

Tech Defenders is looking for an Enterprise Growth Executive.
The Enterprise Growth Executive is responsible for developing, managing, and growing sales and business within a specified territory or account segment. They will establish relationships with enterprise businesses and partner organizations (OEMs/Resellers/VARs). An Account Manager will implement sales strategies and business development skills to locate, qualify, and close new business, as well as deepen relationships with clients to grow year-over-year opportunities.

This role requires excellent communication, organization, and critical thinking skills to work independently and collaboratively across departments, ensuring smooth operations and a successful client experience. You will maintain system records, forecasting tools, and client records to ensure accurate internal and external reporting. The ideal candidate will reside in Ohio, Eastern Michigan or Indiana.

The Enterprise Growth Executive will:

• Embrace and live our core values . Beyond skills, education, or experience, we prioritize team members who align with our driven, team-focused, and collaborative culture. We're an EOS company and pride ourselves on having the right people in the right seats.

• Establish and maintain strong relationships with partner organizations to support direct and indirect opportunities with enterprise clients.

• Follow up on open leads, opportunities, and proposals to close new business.

• Research prospective enterprise clients within a listed territory, including inventory details and contact information, and develop engagement strategies to win new business.

• Attend industry conferences and business events to market the company, build client and partner relationships, and stay ahead of industry trends.

• Collaborate with cross-functional teams to ensure efficient and profitable operations and an outstanding client experience.

• Monitor client orders post-sale to ensure client satisfaction, proactively address concerns, and work with internal teams (especially Operations) to resolve issues.

• Implement high-activity sales strategies, including outreach via email, phone, in-person meetings, and CRM-driven sequences, to increase pipeline opportunities and wins.

• Meet with clients and prospects to build relationships, inspect equipment, and close deals.

• Work closely with marketing to support brand awareness, increase inbound requests, and enhance company exposure.

• Maintain accurate and up-to-date system records, forecasting tools, and CRM entries.

• Stay current with industry developments, regulations, and best practices to maintain a competitive advantage.

• Assist in forecasting device procurement.

• Manage the sales pipeline to ensure targets are met.

• Reach and exceed annual and quarterly unit sales quotas.

• Travel regularly to meet with clients and attend events (10–30%).

Supervisory Responsibilities:

• None.

Education & Experience:

• Associate's Degree in Business or equivalent required.

• Enterprise Channel experience a plus

• 73+ years of experience working in business-to-business (B2B) sales, preferably in the technology, IT asset management, or electronics sectors.

• 2+ years of Customer Relationship Management (CRM) experience.

• 5+ Years Experience working with OEMs, VARs, or in tech-related enterprise sales highly preferred.

Other Knowledge, Skills, & Abilities:

• Technical proficiency with Microsoft Office/Google Workspace, CRM platforms, and internet research.