Store Associate

Job Description

Job Description

We are looking for a STORE ASSOCIATE to provide excellent customer service and meet sales requirements for our thrift stores. This is a part-time, hourly position.

GENERAL STATEMENT:

The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.

The Salvation Army is an equal opportunity employer.

EDUCATION AND WORK EXPERIENCE:

• High School degree or equivalent
• Retail or Thrift experience preferred but not mandatory
• Knowledge of cash handling and cashier procedures, helpful
• Ability and willingness to learn new methods to improve skills and proficiency

SCOPE OF POSITION:

As part of the thrift store team, you will be tasked with a variety of jobs under the supervision of the Store Manager and/or Supervisor. These jobs may include:
receiving donations, sorting, hanging clothes, pricing, stocking sales floor, arranging merchandise in displays, cash register operation, accurate money handling, processing credit cards, helping carry out purchased merchandise. We require good communication with staff-volunteers-customers, all while keeping the store clean and organized with excellent customer service. Must be willing to adhere to uniform, cell phone, break, and smoking policies.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Detail oriented with strong organizational skills and attention to detail
• Team player with a spirit of cooperation and work with all supervisors, staff, volunteers and customers towards achieving store goals set by management
• Self-starter, ability to problem solve or seek assistance when needed
• Strong use of the English language in verbal and written communication
• Good organizational skills to support effective time management
• Ability to work with the public in a professional manner that is courteous and respectful
• Ability to work in a fast-paced environment and maintain poise under pressure
• Customer service mindset
• Strong knowledge of cash controls and cashier procedures including credit card sales, vouchers and ability to operate registers accurately with accountability
• General knowledge of business protocols for safe, efficient operations
• Ability and willingness to keep information confidential
• Ability to understand and produce written information such as research and donation receipts
• Must complete and adhere to Protecting the Mission requirements and guidelines, including the ability to pass a TSA background check

Must perform all other duties as assigned by a Store Manager or Store Supervisor.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Ability to stand for prolonged periods of time on a hard floor
• Ability to continuously grasp, push, pull objects and reach overhead
• Ability to repetitively lift 35 to 50 lbs
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead for duties such as stocking store shelves

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.”