Building Automation Field Leader

Job Description

Job Description

Building Automation Field Leader

Location: Greensboro, NC

Position Overview

We are seeking a senior technical Building Automation Field Leader to guide our growing controls team and serve as a hands-on subject matter expert across service and installation projects. In this high-impact technical leadership role, you will lead a team of 3 to 5 field technicians, driving technical excellence while remaining active in the field to troubleshoot complex control systems, execute field calls, and support high-priority projects.

You will bridge our service and installation departments—assisting with project pre-planning, pre-programming technical systems, and mentoring junior technicians to build top-tier field capabilities. We need a self-directed leader who can hit the ground running immediately following a one-week orientation: conducting preventative maintenance, verifying sequence of operations, calibrating sensors, and resolving advanced networking and mechanical control issues.

Key Responsibilities

• Lead, support, and mentor a field team of 3 to 5 technicians, raising the team's overall technical capability through direct coaching and field assistance.
• Remain active in the field running service calls, performing control system preventative maintenance, calibrating sensors, and verifying equipment response.
• Rotate between service and installation teams to assist with pre-planning, system configuration, and technical project execution for non-contractual won bids.
• Perform comprehensive controls maintenance across commercial facilities and complex equipment—including IntelliPak units (focusing on control logic and electrical components rather than refrigeration circuits), VAV systems, and series/parallel boxes.
• Troubleshoot communication buses, configure routers, set up switches, establish communication with JACEs or internal controllers, and isolate network faults (e.g., splitting buses to identify communication drops).
• Access and navigate Niagara networks to troubleshoot wire sheets, review configurations, and adjust settings. Work directly with Carrier controls (both CCN and Open platforms) and iView interfaces.

Requirements

• Senior-level experience in commercial building automation systems (BAS), electronic controls, and HVAC field troubleshooting.
• Strong mechanical background with deep working knowledge of how controls integrate with HVAC systems, VAV boxes, electrical components, and commercial units.
• Advanced knowledge of HVAC systems' installation, repair, and maintenance.
• Advanced knowledge of all DDC control systems.
• Intermediate, applied knowledge of gas heating, direct expansion cooling, heat pumps, boilers, chillers (Air Cooled and Water Cooled), pumps, water flow, and air flow.
• Advance industry product knowledge; technical terminology.
• Intermediate to advanced computer skills including Microsoft Word, Excel, and Outlook.
• Ability to display leadership behavior and professionalism in the workplace and on job sites; professional appearance, behavior, and communications (verbal and written).
• Possess valid NC driver's license; acceptable driving record.
• Attention to detail; perceptual speed; information ordering.
• Time management; organizational skills.
• Adaptability; dependability; flexibility; integrity.
• Team player; strong interpersonal communication and customer service skills.

Control Systems Proficiency:

• Direct experience with Carrier controls (CCN and Open) and iView software.
• Hands-on familiarity with Niagara framework; ability to navigate wire sheets, verify configurations, and troubleshoot settings (Niagara certification is a major plus, though full graphics/programming creation is not the primary focus).
• Specific experience maintaining control systems on IntelliPak units and hydronic/air distribution components.
• Proven ability to configure IP routers, switches, JACE networks, and troubleshoot RS-485/MSTP communication bus issues independently.
• Active EPA certification and OSHA 10 required (company will sponsor/certify if needed). Valid driver's license with a clean, insurable driving record.

Physical demands and work environment:

The physical demands and working conditions described below are requirements that must be met by employees to perform essential position responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Physical demands: While performing the position responsibilities for this job, the employee is required to sit, stand, walk, crawl, use and reach with hands and arms, balance, talk, and hear. The employee must possess finger dexterity, including the ability to make precisely coordinated movements of the fingers of one or both hands. Vision abilities include close, distant, and color vision and the ability to adjust focus. The employee must occasionally lift and move up to 125 pounds. The employee must be able to safely operate and climb ladders including up to 12' step ladders, 40' extension ladders, and permanent building ladders to access rooftops. The employee must be able to work in confined spaces. This position requires the employee to stand up to 95% of the shift. 

Work conditions: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This includes heat, cold, and humidity. The noise level in the work environment is usually minimal. Overtime may be requested by the supervisor, including management of 24-hour emergency service is required.

What We Can Do For You

• Competitive Compensation: $45 – $50/hr (commensurate with senior leadership and technical experience).
• Performance bonus tied directly to Preventative Maintenance (PM) completion rates and regional goal attainment, including quarterly and year-end payouts.
• Flexible ICHRA medical platform with a company allowance to choose from 100+ plans, plus dental, vision, and supplemental insurance options.
• Generous PTO and 401k plan with company match
• Company vehicle with home dispatch, gas card, company phone, paid training via CCAC Academy, and a family-oriented, EOS-driven work culture.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.