Universal Banker I

Open Bank is an equal opportunity employer committed to innovation, diversity, teamwork, excellence, and integrity. Job Title: Universal Banker I Department: Spring Mountain Office We are looking for a Universal Banker I to join our Spring Mountain Office branch team. The Universal Banker I will conduct client and bank transactions with accuracy, speed, efficiency, and professionalism. The role consistently delivers excellent client service, cross‑sells bank products and services, and generates referrals as appropriate. Employees may be progressively cross‑trained in new account processes as deemed appropriate and in conjunction with the sales and service needs of the branch. Key Responsibilities Provides exceptional service to clients in‑person or on the telephone. Performs teller or new accounts or client service functions when needed. Processes deposits, withdrawals, check cashing, and other transactions. Assists with posting transactions over authority limits or exceptionally complex transactions. Responsible for loss prevention in processing all transactions and duties. Issues cashier’s checks and other negotiable items. Assists with opening new accounts and gathering customer information. Keeps informed and compliant with policies, practices, regulations, and laws applicable to the job function. Inputs client information into the bank system for various transactions. Maintains a cash drawer and audits the cash drawer according to policy and schedule. Requirements / Qualifications Minimum one year of experience in bank operations preferred, but not required. Cash handling experience in a bank or retail setting preferred. Ability to follow precise directions and learn banking equipment and software quickly. Present a professional image when dealing with clients, interdepartmental, and external representatives. Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone. Ability to respond effectively to the most sensitive inquiries or client complaints. Bilingual in English and Korean preferred. Employee Benefits & Perks Medical, Dental, and Vision : Open Bank offers medical, dental, and vision insurance for all full‑time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date. Life, Accidental Death & Dismemberment, and Long‑Term Disability : Open Bank pays 100% of the cost. Flexible Spending Account (FSA) : Tax‑advantaged financial accounts are offered for employees to pay for eligible out‑of‑pocket expenses (health, dependent care, transit, and parking) with pre‑tax dollars. 401(k) Retirement Savings Plan : Open Bank matches 100% of the first 6% of employees’ contributions. Employees are eligible to participate on the first of the month following 90 days of employment. Paid Time Off (PTO) : Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons. Employee Assistance Program (EAP) : The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their families. Company‑Paid Lunch : Open Bank provides company‑paid lunch twice a week. #J-18808-Ljbffr