Westview YMCA Youth & Family Manager

Job Description

Job Description

So many perks & benefits ~ Enjoy a flexible schedule ~ Work with great people ~ Make a difference in our community ~ Free YMCA membership ~ Locations across the metro – likely a Y near you ~ Tuition discounts ~ Flexible work attire ~ Training & development!

BENEFITS:

• Free individual YMCA membership 
• Locations across the metro – likely a Y near you!
• YMCA program & childcare discounts
• Flexible work attire – Y shirts provided & you choose your style 
• Tuition discounts, training & development, & opportunities to advance.
• 100% employer-paid retirement contribution of 12% of earnings – no employee match or contribution required (after meeting eligibility requirements)
• Enjoy a flexible schedule, work with great people, & make a difference in our community!

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The Youth & Family Manager supports the potential of all youth by developing activities and leading staff to facilitate youth programming. Those programs may include Child Watch, School Day Program and Summer Day Camp as well as supporting membership experience.

ESSENTIAL FUNCTIONS:

1. Recruits, hires, trains, develops, schedules and directs staff, contractors and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.

2. Creates and schedules all camp and other program sessions and activities.

3. Monitors program operations, equipment and facilities, to adhere to all state, local and YMCA health and safety regulations.

4. Develops appropriate curriculum and ensures it complies with state and federal requirements, along with maintaining licensing regulations at all times.

5. Supports and budgets for healthy eating through coaching, mentoring, and monitoring menu quality, if applicable.

6. Establishes new activities and expands program within the community in accordance with strategic and operating plans.

7. Provides excellent service to members, guests, and program participants in the Y and on the phone.

8. May conduct interviews and/or tours responsive to the needs of prospective members and may sell memberships.

9. Builds relationships with members; helps members connect with one another and the YMCA.

10. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.

11. Follows YMCA policies and procedures; responds to emergency situations.

12. Actively participates in department, branch and association meetings and trainings.

13. Performs other duties as assigned.

YMCA COMPETENCIES (TEAM LEADER):

Engaging Community

Collaboration

Program/Project Management

Developing Self & Others

QUALIFICATIONS:

1. Must be at least 18 years of age

2. At least 1 year experience in supervision, customer service, education or equivalent

3. Demonstrated leadership, dependability & flexibility in work hours

4. Complete within 30 days of hire: YMCA cause & culture training; program-specific training; CPR; First Aid; Emergency Oxygen Administration

5. Must meet state licensing requirements for out of school care and maintain annual training requirements, if applicable

6. Ability to relate effectively to diverse groups of people from all social and economic segments of the community and successful clearance of background check.

7. Follow youth boundaries policies and abuse risk management training. 

8. Report suspicious behavior, policy violations, and adhere to mandated abuse reporting and responsibilities. 

9. Complete all required abuse prevention training prior to first shift. 

10. Screen, train, and enforce abuse prevention policies for staff. 

11. Promote a reporting culture, address violations, and maintain confidentiality. 

12. Ensure compliance with mandated reporting and communicate zero tolerance to all staff. 

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office/recreational environment. Intermittent sitting, standing, walking are required.

• Sufficient strength, agility and mobility to perform essential functions and to supervise program.

• Hours will include evening and weekend work.

• Reliable transportation and travel among local branches and program sites required.

The YMCA of Greater Omaha is an Equal Opportunity Employer