Entry Level Courier
Virtucom Inc.
Job Type
Full-time
No prior courier experience is required. Only a valid driver's license, a clean driving record, and a commitment to customer service and reliability. Requirements
Responsibilities:
- Pick up warrantied devices from clients and return them to Virtucom in a timely and professional manner.
- Verify and document device contents, ensuring items are properly labeled and secured for transport.
- Safely load, unload, sort, and organize deliveries.
- Operate company-supplied cargo vans responsibly, following all traffic laws and safety procedures.
- Use navigation systems to plan and execute efficient delivery routes.
- Maintain accurate records of all pickups and deliveries using company tools.
- Communicate promptly with dispatchers, fleet managers, and teammates to ensure on-time completion of assignments.
- Report any issues, delays, or mechanical concerns immediately to the appropriate team members.
- Adhere to all company policies regarding safety, data security, and confidentiality.
- Deliver professional, courteous service when interacting with clients and school staff.
- On days where there are no courier services, you are expected to assist other units within the department.
- Ability to operate hand trucks, pallet jacks, and other warehouse equipment.
- Ability to lift or move heavy product(s) up to 50-75 lbs. while using dollies/bins.
- Understanding of web-based applications and adaptability to software updates.
- Basic computers and networking skills.
- Strong knowledge of MS Windows operating systems/Google Suite of applications/Android OS
- Ability to interact with clients in a professional manner.
- Document all service requests as per company guidelines.
- Knowledge of commonly used tech support concepts, practices, and procedures.
- Strong customer, administrative, and organizational skills.
- Sense of urgency to resolve tasks/projects, meet or exceed service level agreements (SLA), and must possess good communication and customer satisfaction skills.
- High level of time management
- Valid driver's license and clean Motor Vehicle Record (MVR).
- Must pass a comprehensive background check.
- Reliable transportation and flexibility to work varying schedules.
- Previous warehouse, delivery, or operational experience.
- Familiarity with basic technology support practices.
- Competitive Compensation
- Ability to convert from Hourly to Salary after a 90-day probationary period
- 401(k) plan with 4% company match**
- Medical, dental, and vision insurance**
- Company Paid Holidays**
- PTO package upon conversion (vacation, sick, and personal days)
- Opportunity for Career Advancement with promotion from within
- Comprehensive On-site Training
** Company 401k offered at 6 month tenure ** Medical insurance offered month following DOH ** Company Paid Holidays applies to employees converted to Salary Salary Description
$16 - $19.23/hour or $33,300 - $40,000/year
Vacancy posted 2 days ago
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