Care Coordinator

Care Coordinator Full‑time, non‑exempt position. Rotating shift: 7:00 PM–7:30 AM. Location: Crisis—Franklin County Crisis Care Center, Columbus, OH. Hourly wage: $19.00–$22.00. Summary of Job The Care Coordinator facilitates the quality and improvement of a person’s experience of care, which may include admission, discharge, outreach, engagement, recovery, transition and case management. Essential Duties and Responsibilities Guest Care & Advocacy: Provides coordination of care services and resources internally and throughout the community; acts as an advocate for individuals’ needs and rights; assists individuals in daily living activities and establishing linkages that provide education, support and independence in the community. Compliance & Risk Management: Documents relevant information and services to coordinate care and communicate with team members; keeps abreast of federal and state regulations and all Recovery Innovations policies; complies with Recovery Innovations standards in the Code of Conduct and Conflict of Interest Policies. Cross‑Functional Collaboration: Coordinates or facilitates multidisciplinary team meetings to ensure timely services; partners with other provider agencies to help participants achieve wellness. Additional Duties: Performs other related duties as assigned. Qualifications Bachelor’s Degree in a behavioral health field and a minimum of one (1) year of behavioral health experience; or Bachelor’s Degree in any field and a minimum of two (2) years of behavioral health experience; or High School Diploma or equivalent and a minimum of four (4) years of behavioral health experience. Experience Ability to provide courteous assistance in a concise, informative manner, keeping a positive tone and appropriate non‑verbal communication. Works cooperatively in a team environment. Skills Excellent computer skills, including Microsoft Office Suite. Effective oral and written communication. Excellent interpersonal skills. Excellent customer service skills. Demonstrated organizational skills and high degree of accuracy. Driving Requirements If driving is required, must meet all Recovery Innovations driving policy requirements. If not qualified to drive, a Non‑Driver Attestation form must be signed. Miscellaneous Requirements Travel required based on business need. Applicants must be at least 18 years old unless state regulations set a different minimum. Maintain confidentiality per HIPAA guidelines. State‑Specific Requirements Arizona: Must be 21 years or older; provides coaching and mentoring for care coordinator staff; ensures all team members receive orientation and training; provides quality assurance and random audits of documentation. Louisiana: Must be 24 years or older. Washington: Additional specified state registration required for Registered Agency Affiliated Counselor (AAC). Second‑Chance Employer Recovery Innovations is a second‑chance employer and we evaluate all qualified applicants fairly, including those with criminal histories, in accordance with legal and funder requirements. Must be able to pass a seven‑year background check, substance abuse testing (if applicable), education verification, required fingerprinting clearance, and a three‑year motor vehicle report if driving is required. Physical Demands Work close to the eyes; substantial wrist, hand, finger motions; frequent sitting, standing, walking; eye‑hand‑foot coordination; use of corrected vision; color vision; hearing; ability to lift up to 20 pounds. Work Environment Office or behavioral health facility; contact with individuals who may be agitated or confused. EEO Statement Recovery Innovations is committed to providing equal employment opportunities to all individuals. Our hiring practices are based on merit, qualifications, and abilities. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. We strive to create a workplace where every employee feels valued and respected. Compensation Note The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. #J-18808-Ljbffr RI International