Dispatcher

Dispatcher We are searching for a Dispatcher in our Special Transit Services office to provide excellent service to our drivers and customers while answering multiple telephone lines. The individual in this key position will: Communicate by using phones and tablets with drivers and customers regarding trip schedules and clients. Refer messages and calls in a timely manner to the proper personnel. Collaborate with other dispatchers regarding fleet operation. Maintain accurate dispatch reports as directed by STS management. Operate dispatch software to communicate with the garage, management staff, local community and schools. Oversee driver production records, schedules and logs, assuring that all fleet records are turned in. Summarize and report information as required by STS management. Assist in the coordination of routine vehicle maintenance. Qualifications: Ability to assist in the operation of a special needs transportation system Well organized with good telephone communication skills Excellent customer service skills Administrative and computer operation skills, including the ability to multi-task Bilingual skills a plus Hours: Full-time, 30 hours/week. Monday Friday 6:00 AM 12:30 PM Compensation: $18.50 hourly What's in it for you? We offer a comprehensive benefits package for full-time, eligible employees, including: Medical, Dental, Vision, Life & Disability PTO begins accruing on your first day! Up to 9 paid holidays annually, plus one floating holiday of your choice. For programs that remain open during holidays, staff scheduled to work will receive holiday pay in accordance with program guidelines. 403(b) employer match up to a maximum of 3% Tuition reimbursement after one year of employment Student loan repayment for qualifying degrees after one year of employment Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessation We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.