Float Teller/CSR

Responsible for providing quality transactions and efficiency to customers who prefer personal interaction with the Bank. Also responsible for proactively recognizing additional financial needs of customers and referring them to other Bank staff as applicable. Ensure accurate and timely processing of basic tellertransactions such as accepting deposits and loan payments, verifyingcash and endorsements, cashing checks, taking large commercial deposits,cash advances, etc. Balance daily work in accordance with established Bank policies and procedures. Handle proportionate volume of work based on banking office demands to include WebCapture. Resolvecustomer issues and problems in a professional manner or refer toappropriate staff to guarantee customer satisfaction and retention. Supportteam sales process by identifying and acting upon customer needs or bymaking the appropriate referral.Participate in team and individual salesgoals. Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations. Ability to lift up to 50 lbs. May be required to perform other duties as assigned. Qualifications High school diploma or equivalent required. Cash handling experience preferred. Effective oral and written communication skills. Excellent customer service and interpersonal skills. Demonstrate willingness and desire to interact in a team environment. Ability to prioritize and multi-task. Adaptability to change, including cross-training for Customer Service Representative and Teller Supervisor functions. Ability to compute basic to moderately complex math calculations. Basic problem-solving and analytical skills. Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form. Proficiency in using personal computers and office products (e.g., Word, Excel). Bilingual in Spanish (a plus) Benefits First Community Bank offers competitive compensation, insurance and retirement benefits, a generous paid time off plan, and a stable and friendly working environment. #J-18808-Ljbffr