Lancaster Leaf Tobacco Co - Sample Room Technician - Full Time
Universal Corporation
Job Description
Job Description
Position: Sample Room Technician
Location/Department: Lancaster, PA/Sales Admin
Status: Full-Time/Hourly
Job Code: AP90
Grade: Hourly Grade 01
Reports To: Manager Sales Administration
Our Company
Lancaster Leaf Tobacco Co. Inc., a subsidiary of Universal Corporation, manages dark air-cured tobacco operations in the traditional growing areas of the United States. The company contracts directly with local farmers and exports globally.
The Global Leader in Premium Leaf Tobacco Supply
Universal Leaf Tobacco Company is the world’s leading supplier of premium leaf tobacco, with over 100 years of experience sourcing, processing, and delivering tobacco crops tailored to customer specifications. With operations spanning major tobacco-regions across five continents, we connect hundreds of thousands of farmers to global manufacturers through a reliable, transparent, and traceable supply chain.
Our portfolio includes flue-cured, burley, oriental, and dark tobaccos, supported by deep agronomic expertise and advanced processing capabilities. Beyond the leaf, we offer value-added services such as customized blending, next-generation nicotine solutions, recycled by-products, and digital traceability tools that enhance efficiency and sustainability across the supply chain.
Universal Leaf Tobacco is more than a supplier – we are a long-term partner committed to responsible sourcing, farmer support, and continuous innovation. By investing in
agricultural communities and upholding the highest standards of quality and compliance, we help ensure a resilient tobacco supply for generations to come.
Summary
The Sample Room Technician is responsible for preparing, producing, receiving, storing, and shipping product samples. This role supports domestic and international sample fulfillment, maintains accurate sample inventory records, operates sample-preparation equipment, and keeps the sample room and storage areas clean, organized, and audit-ready. In addition, the Technician provides essential office and operational support by coordinating daily interoffice mail distribution, assembling basic office furniture, completing a variety of administrative and facility-related tasks, and performing other duties as assigned to help maintain an efficient, organized, and productive workplace.
What You’ll Be Doing (Essential Duties)
- Receive, pull, and ship customer sample orders accurately and efficiently
- Prepare outgoing samples for customers.
- Assemble boxes and packaging for shipment.
- Create shipping documentation and labels using commercial carriers (e.g., UPS, FedEx, DHL).
- Ship samples domestically and internationally in accordance with company procedures and carrier requirements.
- Maintain sample room cleanliness (e.g., clean tables, sweep floors).
- Operate the cut rag machine to prepare cut rag from raw tobacco.
- Operate the cigarette machine to produce cigarettes using cut rag.
- Receive and log all incoming samples.
- Maintain sample inventory records in an Access database.
- Place samples into designated storage bins and locations.
- Maintain and organize sample storage areas; remove outdated materials as directed.
- Monitor and replenish inventory of shipping supplies (e.g., bags, boxes, tape).
- Retrieve samples from storage as requested.
- Daily interoffice mail delivery between Storage, Factory, FedEx, and USPS.
- Filing of export and import folders, in addition to yearly transfer to records room.
- Assemble basic office furniture per instructions.
- Other tasks as assigned.
Minimum Requirements
- High school diploma or GED required.
- Valid government-issued driver’s license.
- Ability to follow written work instructions and maintain accurate records.
- Microsoft Office including Outlook, Excel, and Access
- Ability to operate production/shipping equipment safely after training.
- Ability to assemble basic office furniture (desks, chairs, tables).
- Strong attention to detail and organization; ability to prioritize and meet deadlines.
- Ability to stand and walk for extended periods during the shift
- Frequent bending, reaching, and handling of materials.
- Ability to lift and move boxes and materials up to 50 lbs.
- Ability to safely operate equipment and use required personal protective equipment (PPE).
Preferred Requirements
- Knowledge of logistics and shipping procedures.
- Knowledge of documentation and labels using commercial carriers (e.g., UPS, FedEx, DHL).
- Experience in shipping/receiving, inventory control, or production support
EOE M/F/Disabled/Vet Employer All applicants must be authorized to work in the United States.
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