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Quality Assurance Specialist - Customer Interactions

NexRep

The quality specialist is responsible for analyzing calls, emails, social media posts and/or SMS contacts of NexRep’s independent marketplace contractors, identifying trends, and working with the certification and operations teams on behalf of the client to ensure that they meet NexRep’s client’s standards. Daytime, evening, and overnight shifts may be required; travel is occasionally needed for client meetings. #J-18808-Ljbffr

Vacancy posted 1 day ago
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