Senior Product Architect

Senior Product Architect, Internal Tools (f/m/d) – The Customer Insights & Adoption (CIA) team is hiring a senior product architect to design and build internal products that help Contentful teams work smarter. This hands‑on role is about 60 % implementation and 40 % architecture and planning, where you’ll ship code, own technical design, and shape internal tools that improve customer experience, sales, and partner‑facing teams. Responsibilities Own and evolve a focused set of internal tools, utilities, and integrations for Customer Experience and cross‑functional internal users. Lead R&D and rapid prototyping to identify high‑leverage solutions and decide on lightweight, operationalized, or hand‑off builds. Build production‑quality front‑end & back‑end code, including API design, data flows, resilience, observability, and robust internal UX aligned with the design system. Apply component‑based and front‑end best practices to ensure consistency, scalability, and maintainability. Leverage Contentful and other internal platforms to create reusable patterns and scalable solutions without reinventing common capabilities. Explore web crawler and scraper approaches, structured extraction workflows, and AI‑assisted workflows where relevant. Collaborate with IT, InfoSec, Platform, Legal, and Privacy partners on responsible data handling, hosting, identity, compliance, and operational readiness. Define success metrics, instrument telemetry, report impact, and document architecture & playbooks for stakeholder understanding. Success looks like Internal teams rely on a focused set of tools that are easy to use, well adopted, and improve how work gets done. Tools are consistent, scalable, reliable, and align with Contentful’s design system and platform standards. Stakeholders can see impact through adoption, time saved, data quality, and reliability. Cross‑functional partners view CIA as a pragmatic, high‑leverage internal product function that turns ambiguous problems into useful systems. Reusable patterns, technical documentation, and operating playbooks enable other teams to build on this work without unnecessary complexity. Qualifications 7–10 years building and operating production web applications. Hands‑on expertise with modern TypeScript, React, Next.js (or equivalent), state management, testing, performance, and accessibility best practices. Back‑end experience with Node.js and TypeScript, API design, eventing or queues, and serverless or containerized services, with observability practices. Experience with Contentful or similar API‑first CMS and composable content platforms. Ability to translate ambiguous requirements into clear technical designs and scalable implementations. Experience designing web application architectures, data flows, and integration points across multiple systems. Experience establishing lightweight engineering practices for small teams. Mentorship and technical leadership that raises code quality, design rigor, and documentation. Clear written and verbal communication with both technical and non‑technical stakeholders and a bias for action. Nice to Have Practical experience with AI and LLM‑based workflows. Experience with component‑based front‑end architectures and design systems. Familiarity with web crawling and scraping approaches. Experience building internal tools, dashboards, or workflow systems for customer‑facing, revenue, or operations teams. Benefits Equity awards for full‑time employees. Comprehensive healthcare package covering 100 % of monthly premiums for employees and 85 % for dependents. Fertility and family‑building benefits with a lifetime reimbursable wallet. Paid time off: vacation, sick, compassion, education, volunteer days. Parental leave; education budget; virtual and in‑person events, workshops, speakers, and team activities. Well‑being stipend; monthly communication stipend; phone hardware upgrade reimbursement. New‑hire office equipment stipend for hybrid or distributed employees. Salary Colorado Salary Statement: $149,000—$201,000 USD. This position is eligible for equity awards. About Contentful Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. It blends composability with native AI capabilities to enable dynamic personalization, automated content delivery, and real‑time experimentation for more than 4,200 organizations worldwide. More than 700 employees from over 70 nations contribute across hubs in Berlin, Denver, San Francisco, London, New York, and worldwide. Equal Opportunity Everyone is welcome here. Contentful is an equal‑opportunity employer. All qualified applications will be considered without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, or disability. If you need reasonable accommodations during the application process, please let our recruiting coordinator know. #J-18808-Ljbffr Contentful