Product Designer

Product Designer Assists in defining products from vision to delivery by employing leading-edge design methods and supporting creative problem-solving activities. Partner and collaborate with Senior Product Designers and multi-disciplinary teams to understand and identify areas of opportunity driven from online data, usability, market research and user-centric design principles. Champion the user by understanding their goals and behaviors, communicating their needs, and creating solutions to meet those needs. Balance user needs with desired business outcomes. Model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others. Key Responsibilities Collaborate across disciplines: Work on product teams focused on making great digital products that delight customers and drive the business Understand and empathize with users: Support and participate in Customer Research activities including interviews, contextual observation and surveys. Use personas and other data to understand customer problems, behaviors and goals. Translate user insights into design problems. Focus on user problems: create customer journey maps, user flows, UX canvases, wireframes, or other artifacts that identify problems to solve through design Think broadly through ideation: lead discovery sessions, create sketches and other brainstorming artifacts to demonstrate divergent thinking Create/Design Prototypes: highly skilled at creating high and low fidelity prototypes - static or interactive - to communicate design decisions and test with users. Test hypotheses: seek feedback on designs through usability testing, surveys, card sorting, and other evaluative research methods to make sure your ideas work for users Evaluate designs: review existing solutions to ensure they meet design standards and best practices, and make recommendations for improvements Focus on business outcomes: understand how design decisions impact the business, and balance user needs with desired business outcomes. Embraces Agile environment and acts as an advocate for customers, providing design solutions based in user-centered design, user research, and customer analytics Design systems: Apply standards from design systems and/or brand guidelines, and contribute to design systems Communication: demonstrate excellent written, verbal and visual communication skills. Create detailed artifacts, such as wireframes or storyboards to make sure stakeholders understand the design. Able to explain the rationale for decisions to team members and stakeholders with confidence and incorporate feedback from others. Persuade others through storytelling. Provide feedback on others' work. Software Technology Inc