Delivery Operations Systems & Process Manager
Streamlit
Delivery Operations Systems And Process Manager
We're looking for a Delivery Operations Systems And Process Manager to architect, optimize, and scale the systems and AI automation that power our global delivery organization. This is an individual contributor role with broad influence and deep ownership across Certinia PSA, Snowflake Smartsheet, and delivery operations workflows.
You will be a core business partner to Global Delivery Leadership, the Director of BizOps and Snowflake's Data, Analytics and AI team; designing the systems roadmap and building intelligent automation that make our delivery engine run with precision, predictability, and scale. You will work with Enterprise Technology and GTM Systems to architect solutions and roll out changes to the organization.
If you're a systems architect at heart, obsessed with operational excellence, and energized by AI-driven transformation, this is the role where you'll have outsized impact.
What You'll Own
Systems Architecture & Delivery Infrastructure
- Lead system roadmap planning, release management, and cross-functional alignment
- Own the end-to-end roadmap, optimization, and governance of Certinia PSA and Salesforce
- Work with Enterprise Technology and GTM Systems on sprint cycles and own Delivery System Change Management
AI Automation & Intelligent Operations
- Design and deploy AI-powered workflows for:
- Project health scanning & anomaly detection
- Staffing intelligence & skill-based routing
- Predictive forecasting & margin insights
- GenAI project and customer summaries
Delivery Operations
- Automate manual workflows across staffing, project setup, billing, and customer success
- Partner with BizOps to ensure strong data governance, compliance, and system integrity
- Ability to identify and solve inefficient existing patterns
- Leverage AI to implement operational improvements
Strategic Business Partnering
- Serve as the primary systems and operations advisor to:
- Global Delivery Leadership
- Director of BizOps
- Finance, RevOps, and CX
- Translate business strategy into scalable systems, data models, and automation
- Lead cross-functional initiatives that improve predictability and customer outcomes
What You Bring
- 712+ years in delivery operations, PSA/ERP systems engineering, or professional services operations
- Deep experience with Certinia or financial force PSA/ERP/CS (or equivalent PSA platforms)
- Proven track record implementing AI automation, predictive analytics, or agentic workflows
- Experience leveraging coding agents
- Expertise in workflow design, systems architecture, and data governance
- Excellent communication and cross-functional leadership skills
Bonus Points
- Salesforce platform experience
- Background in SaaS, consulting, or enterprise technology delivery
- Experience supporting global delivery teams
- Understanding of revenue recognition, forecasting, and services margin optimization
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Delivery Operations Systems & Process Manager in Denver, CO vacancy
- ...Job Summary: Delegates work and monitors operations of the collection, decontamination, assembly... ...carts. Develops and implements sterile processing policies and procedures and leads audits of sterile processing performance. Manages inventory for the department or site,...OperationsTemporary workLocal areaFlexible hours
Kaiser Permanente
Aurora, CO18 hours ago - Lockheed Martin is seeking a FBM Life Extension 2 Materials and Processes Associate Manager in Englewood, Colorado. This role involves leading a dynamic team to support missile programs and mentoring personnel towards program success. The ideal candidate will have extensive...Suggested
- ...DISA is seeking a Minerals Processing Manager that is internally called the... ..., and commissioning/ operational support for mineral processing... ...project execution and report delivery. The successful candidate... ...activities. Develop and maintain systems to track Work Orders,...OperationsWorldwide
- Insight Global is seeking an Operations Transition Engineer in Aurora, Colorado. You will collaborate with military personnel on the development... ...Persistent Infrared (OPIR) capabilities, transitioning systems from development to operations. The role requires 5+ years in...Operations
- First Western Trust in Denver, CO is seeking a Manager for Loan Processing to oversee daily operations, ensuring accuracy and compliance. The ideal candidate will lead a team, managing performance and ensuring efficient workflows in loan processing activities. Candidates...Operations
- ...Management Consultant With over 38 years of cross-industry management... ...client's existing people, processes and business environments to... ...and resources to provide operational and performance improvement... ...organization Ability to balance delivery of results, problem solving...OperationsDaily paidTemporary workWorldwideWeekend work
DB&A - DeWolff, Boberg & Associates, Inc
Denver, CO1 day ago - ...Information Systems Security Manager (ISSM) LOCATION Aurora, CO 80014 CLEARANCE TS/SCI Full Poly (Please note this position requires... ...Security Manager, Cybersecurity Manager, Security Operations Manager, IT Security Manager, Information Assurance Manager...OperationsTemporary workFor contractorsImmediate startFlexible hours
Cymertek
Aurora, CO4 days ago $94.13k
...Overview Job Summary The Quality Systems Manager is responsible for leading and managing all... ...implementation, and maintenance of quality processes and systems to meet regulatory and... ..., driving continuous improvement and operational excellence across the division. Essential...OperationsJSfirm
Denver, CO4 days ago$154k - $192k
...is seeking an experienced Information System Security Manager (ISSM) responsible for ensuring the... ...systems, ground infrastructure, mission operations, communications networks, cloud... ...CNSSI guidance, and DoD authorization processes. Demonstrated experience leading Authorization...OperationsContract workInterim roleWork at officeEntarian
Denver, CO3 days ago- ...fantastic opportunity for a Business Systems Manager. This is a remote position and... ...role overseeing financial and operational technology systems to ensure efficiency... ...system strategy, integrations, process improvements, and project delivery across ERP, Payroll, Expense...OperationsRemote work
- First Western in Denver seeks a Manager of Loan Processing to oversee daily operations across all loan processing functions. This role requires strong leadership skills and extensive experience in loan processing to drive accuracy and efficiency. The Manager will lead...Operations
- SSR Mining Inc. in Cripple Creek, Colorado is seeking a Process Operations Supervisor to ensure efficient plant operations. You will lead a team, oversee compliance with regulations, and drive performance improvements. The ideal candidate will have supervisory experience...Operations
$122.85k - $136.5k
...application to be correctly processed please sign-in before you applyInternal... ...with us!Job TitleProcess Manager, Commercial Casualty Claims -... ...the enterprise vision, operating plan and strategy for a large... ...resources and space planning.Manages systems and procedures to protect...OperationsRemote jobHourly payTemporary workH1bWork from homeFlexible hours- A leading meat processing firm in Commerce City seeks a qualified candidate to coordinate activities within the meat production area. Responsibilities... ...be proficient in data entry. This role demands the ability to operate machinery such as pallet jacks and forklifts, working in a...Operations
- ...Flexport is seeking a Global Operations Specialist in Denver, Colorado. You will manage the shipment lifecycle for ocean and air freight, ensuring data integrity... ...communicating with partners and executing on-time deliveries. Candidates should have a relevant degree or...Operations
Flexport
Denver, CO4 days ago - Health Information Systems (HIS) - Manager WellPower envisions a community where every person’s mental... ...to long‑term recovery. Integrity. We operate from a deep foundation of ethical,... ...collaborative creativity, agile business processes, and financial stewardship. Position...OperationsWork at officeImmediate startMonday to FridayShift work
$135k - $145k
## 911 Technology Systems ManagerApplylocations: Greater Denver Areatime... ...systems, applications, and operations to our customers. Technology... ....## What You’ll DoAs an IT Manager with the Technology Services... ...the Keep the Lights On (KTLO) process’ for maintenance and support...OperationsFull timeContract workLocal areaImmediate startShift workWeekend work$54k - $75k
...What you'll be doing: The Delivery Operations Supervisor will lead the team... ...work closely with senior management in the pursuit of operational... ...improvements to department processes and procedures, participate... ...of transportation systems and processes, productivity...OperationsLocal areaFlexible hoursShift workNight shift- A leading health organization in Colorado is seeking a Health Information Management (HIM) Manager to oversee daily operations and ensure compliance with regulations. The ideal candidate will have a strong background in health information management, leadership experience...Operations
- McKesson Corporation in Aurora, Colorado, is seeking an experienced Operations Manager to lead nightshift teams. You will manage operational activities, ensure compliance with safety protocols, and monitor efficiency improvements. The ideal candidate has over 6 years of...OperationsNight shift
- MagicSchool AI is seeking a Customer Success Operations Manager to own and scale the operations that underpin the CS organization... ...through SQL to support leadership decisions, and optimizing systems for renewal processes. Ideal candidates will have 3-5 years in CS or Revenue...OperationsRemote job
$58.39k - $77.51k
...System Customer Service Manager Housed in the System Operations Control Center and as required by the DOT's Enhanced Passenger Protection Act, the System Customer... ...ad-hoc operations. Assist in the recruiting process and hiring of SOC personnel as required. Aid...OperationsWork at officeLocal areaImmediate start$60k - $74k
...Job Title: Supervisor Operations-Warehouse Job Location... ...from receipt through delivery to the kitchen. You’ll... ...employees, optimizing processes, and maintaining a culture... ...company's values and management principles live in the... ...Safety and Production systems Knowledge, Skills and...OperationsWork experience placementLive inWork at officeShift workLSG Lufthansa Service Holding AG
Denver, CO4 days ago$80k - $90k
...Supervisor, Dispatch Operation, Road Transport US Denver Nearest... ...to discuss the process and requirements of applying... ...activities that promote on-time delivery, regulatory compliance, and... .... Utilize Transportation Management Systems (TMS) and related technology...OperationsWork at officeLocal areaDSV
Aurora, CO1 day ago- Lanter Delivery Systems, LLC in Aurora, Colorado is seeking an AM Dock Supervisor to organize and guide a team of dock associates. The ideal... ...unloaded while embodying company values like teamwork and operational excellence. This role requires a positive attitude and a...Operations
- Combined Selection Group Ltd is seeking a Commercial Roofing Operations Manager in Colorado to oversee job progress, ensuring adherence to schedules and budgets. Responsibilities include managing roofing crews, conducting safety training, and facilitating communication...Operations
$71.3k - $117k
ASM Research, An Accenture Federal Services Company is seeking an Operations Manager to lead day-to-day delivery operations for DDLC task areas in Denver. The ideal candidate will have a Bachelor’s degree in Business or IT and at least 8 years of experience managing complex...OperationsFor subcontractor$24.72 - $37.08 per hour
...The Lead Instrument/Sterile Processing Technician plays a critical role... .... The Lead Technician operates various surgical instrument sterilizers... ...Anticipates OR needs and manages the workroom to minimize... ...instrument set lists into the SPM system. Performs decontamination of...OperationsHourly payFull timeMonday to FridayShift workChildren's Hospital Colorado
Littleton, CO3 days ago$140k - $150k
Actionstep is looking for a Manager of Partner Operations in Denver, Colorado, who will lead a global team to ensure success in managing the company... ...candidate should have over 5 years of experience in delivery operations, with strong leadership and organizational skills...Operations$20 - $27 per hour
We are looking for a Quality Systems Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate... ...Revenue Cycle Management & Patient Finance, Pharmacy Operations (Pharm Tech), Laboratory Services and Operations (Lab Tech),...OperationsHourly payFull timePart timeRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Delivery Operations Systems & Process Manager. Be the first to apply!
Related searches
- delivery supervisor Denver, CO
- delivery director Denver, CO
- IT delivery manager Denver, CO
- delivery manager Denver, CO
- sr operations manager Denver, CO
- director operations planning Denver, CO
- project operations manager Denver, CO
- director of service operations Denver, CO
- landscape operations manager Denver, CO
- full time operations manager Denver, CO