Administration Intern

Administration Intern

AECOM is seeking an Administration Intern to be based in Houston, Texas who will provide administrative and operational support to the Community Development Block Grant (CDBG) Disaster Recovery Program. This internship offers hands-on experience in public service, grant-funded programs, case management support, and disaster recovery operations.

The intern will assist Case Managers, Regional Leads, and Program Management staff with file management, data entry, customer service, outreach activities, and administrative tasks while gaining valuable experience working within a federally funded housing and disaster recovery program.

This position is ideal for students or recent graduates pursuing degrees in Business Administration, Public Administration, Social Work, Human Services, Communications, Emergency Management, or related fields.

Internships at AECOM offer students in undergraduate and graduate programs the opportunity to gain valuable hands-on experience in engineering, design, and infrastructure projects that make a real-world impact. Interns work with cutting-edge technology, learn industry best practices, and collaborate with experienced professionals in a globally recognized firm. The program fosters both technical and professional skill development while providing networking opportunities that can enhance future career prospects. Additionally, AECOM's dedication to innovation and sustainability enables interns to contribute to meaningful projects that help shape communities and the built environment.

The responsibilities of this position include, but are not limited to:

• Assist with filing, organizing, and maintaining applicant records and program documentation.
• Support data entry and document uploads into operating systems.
• Prepare and distribute correspondence, reports, and meeting materials.
• Answer phone calls, and direct inquiries to appropriate staff members.
• Assist with scheduling applicant appointments and staff meetings.
• Maintain office supplies and assist with general office organization.
• Assist Case Managers with uploading documents to files
• Track document submissions and update internal tracking systems.
• Assist with scanning, copying, and electronic file management.
• Support outreach events and community engagement activities.
• Assist with preparing informational packets and outreach materials.
• Attend team meetings and document meeting notes when requested.
• Assist with special projects and administrative assignments as needed.
• Maintain confidentiality of applicant information and program records.
• Follow all program policies, procedures, and data security requirements.

Qualifications

Minimum Requirements

• Must have completed one year of study.
• High School Diploma or equivalent required.
• Due to the nature of work, US Citizenship is required.

Preferred Qualifications

• Currently enrolled in or recently graduated from a college, university, or vocational program.
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Spanish bilingual skills preferred.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Professional demeanor and strong customer service skills.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong time management and organizational abilities.
• Ability to learn new software systems and program procedures.
• Professional and positive attitude when interacting with applicants and staff.

Additional Information

• Relocation assistance is not available for this position.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.