Technical Project Manager

Technical Project Manager

Job Responsibilities
• Overall accountability and leadership for complex technology projects, ensuring successful and timely implementations and achievement of business objectives.
• Serve as the primary point of contact for your team or area, delivering accurate status updates and project data to the appropriate audiences at the right time.
• Build and manage relationships with the project sponsor, senior management, and a wide range of project contributors, ensuring clear and consistent communication
• Identify key barriers and risks to a project success, proactively managing all mitigation activities
• Plan, develop, and execute project schedules to meet project deadlines and milestones.
• Adhere to defined implementation methodologies, including leveraging established escalation channels when needed.
• Translate business cases and functional requirements to technical requirements
• Maintain timely and effective communication with project teams throughout the project life cycle
• Monitor and manage project budgets and revenue to ensure financial accountability
• Acquire a deep understanding of platform capabilities and intended use cases
• Collaborate with cross-functional teams, coordinating effectively across roles to drive project success.
• Provide actionable and measurable insights into new products, processes, standards or plans in support of business objectives
• Manage multiple projects simultaneously with precision and efficiency.
• Mentor and guide junior Project Managers, fostering team development.

Must Have
• Proven Technical client-facing implementation experience
• Advanced knowledge and demonstrated expertise in the areas of strategy, planning, project management, development processes and techniques.
• Experience with structured methodology and project planning tools.
• Listening, oral, written and presentation skills and effective interpersonal skills.
• Organizational, planning, and multitasking skills
• Demonstrated leadership, interpersonal, relationship-building and negotiation skills, with a solid track record of cultivating strong internal and external relationships.
• Demonstrate high ethical standards and values that foster trust within teams.
• Existing knowledge of how technical integrations work, including understanding of how APIs are utilized
• Proficiency with the use of LLM in a role of Project Manager

Nice to Have
• Knowledge of Loyalty Platforms
• Knowledge of JIRA and Confluence