2nd Shift Maintenance Supervisor
J&J Worldwide Services
Facilities Operations & Maintenance Supervisor – 2nd ShiftThe Facilities Operations & Maintenance Supervisor – 2nd Shift is responsible for supervising evening shift operations and maintenance activities supporting the critical healthcare infrastructure at Walter Reed National Military Medical Center. This position ensures safe, reliable, and compliant operation of facility systems during the 2nd shift, with an emphasis on responsiveness to urgent and emergency maintenance issues that directly impact patient care and hospital operations.The Supervisor plays a critical role in maintaining continuity of operations in a 24/7, mission-critical military medical environment and serves as the primary facilities leadership presence during the evening shift.Essential Duties and ResponsibilitiesSupervision & LeadershipSupervise multi-trade maintenance personnel (HVAC, electrical, plumbing, utility, general maintenance, etc.) assigned to 2nd shift within a union/CBA environmentAssign, prioritize, and oversee Preventive Maintenance (PM), Corrective Maintenance (CM), and emergency work during evening operationsEnsure adequate staffing, coverage, and readiness for emergency response during the 2nd shiftServe as the escalation point for operational issues during the shiftDocument performance issues and coordinate discipline, coaching, and corrective actions with management and HREnsure effective handoff communication to 3rd shift and day shift leadershipOperations & MaintenanceOversee evening maintenance activities for critical building systems, including:HVAC, room pressurization, and environmental controlsElectrical distribution and emergency power systemsMedical gas and vacuum systemsPlumbing, steam, chilled water, and utility systemsLife safety systems (fire alarm, fire suppression, egress)Respond to urgent and emergency service calls occurring after normal business hoursEnsure work orders are properly documented, updated, and closed in CMMS (DMLSS or equivalent)Verify quality, safety, and compliance of all work performed on the shiftCompliance & RegulatoryMaintain compliance with:Joint Commission (TJC) standardsNFPA Life Safety CodeDHA, DoD, and Army regulationsOSHA and environmental safety standardsAddress deficiencies identified during evening operations and report unresolved issues to leadershipSupport inspections, audits, and tracers as requiredCoordination & CommunicationAct as the primary facilities point of contact for clinical departments and command staff during the 2nd shiftCoordinate outages, shutdowns, and high-risk work scheduled during evening hoursCommunicate critical issues, system failures, and follow-up needs to oncoming shifts and managementWork closely with the call center to ensure timely dispatch and resolution of work requestsSafety & Risk ManagementEnforce safety programs including Lockout/Tagout (LOTO), confined space, hot work, and Infection Control Risk Assessments (ICRA)Ensure proper PPE usage and adherence to safety protocolsInvestigate incidents, near misses, and equipment failures occurring on the shiftAdministrative & ReportingTrack labor hours, overtime usage, and attendance for 2nd shift personnelReview work order backlog and ensure priority issues are addressedAssist with small projects, service orders, and contractor coordination during evening hoursMaintain accurate logs, reports, and shift turnover documentationRequired QualificationsEducation & ExperienceHigh school diploma or GED requiredMinimum 5–7 years of facilities operations and maintenance experience in a healthcare, military, or mission-critical environmentMinimum 2–3 years of supervisory or lead experienceTechnical KnowledgeStrong working knowledge of hospital building systemsUnderstanding of Joint Commission and NFPA compliance requirementsExperience with CMMS platforms (DMLSS preferred)Advanced proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and Microsoft ListsSkills & AbilitiesStrong leadership and decision-making skills during off-hours operationsAbility to manage emergencies and prioritize work independentlyExcellent communication skills, especially shift-to-shift turnoverAbility to interpret technical drawings, SOPs, and regulatory requirementsPreferred QualificationsTrade license or journeyman certification (HVAC, Electrical, Plumbing, etc.)Experience supervising in a union/CBA environmentCertified Healthcare Facility Manager (CHFM) certification or progress toward certificationPrior experience supporting WRNMMC or federal healthcare facilitiesPhysical & Work RequirementsAbility to walk extensive hospital grounds and mechanical spacesAbility to climb ladders and access confined or elevated areasAbility to respond to emergencies outside scheduled hours as requiredWork EnvironmentMission-critical military healthcare settingRequires adherence to security protocols and background clearanceFrequent exposure to mechanical rooms, rooftops, and clinical areasMust be able to lift 50 lbs., squat, bend, stoop and kneel for short periods, climb a ladder, stand for long periods of time, constant arm extensions.Occasional exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc., but not to the point of being disagreeable. May involve minor safety hazards where likely result would be cuts, bruises, etc.This job description is subject to change by the employer as the needs of the employer and requirements of the job change.We maintain a drug-free workplace and perform pre-employment substance abuse testing.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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