General Manager

General Manager

The General Manager leads the restaurant to ensure a customer centric high performance and agile operation that promotes customer loyalty. Represents Campero as the local face of the brand. Responsible of the ins and outs of running a successful Campero restaurant.

Responsibilities

Establish objectives and goals for operations and supervise daily shift operations

Procures the implementation of best practices regarding the operation

Models Passion for Service, establishing an engaging dynamic with customers and employees at the restaurant

Attends and resolves problems as they appear in the restaurant operation

Involves himself in the operational and technical training of employees

Provides timely performance feedback and ensures the team is developing according to plan, ensuring incoming staff complies with company policy

Maintains safety and food quality standards

Verifies customer satisfaction/Handles customer complaints, interacting with guests to get feedback on product quality and service levels

Organizes schedules, keeps track of employees' hours and records payroll data

Places orders from vendors

Manages P&L

Ensures all end of day cash outs are correctly completed

Coordinates daily front- and back-of-house restaurant operations

Controls operational costs and identifies ways for operational efficiency

Coordinates recruitment, selection and onboarding to maintain a complete team in the restaurant

Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.

Follows and abides by all safety rules, policies, and procedures

Qualifications

Must be 18 years of age or older

Must be fluent in English & Spanish

Preferred: 1+ year of experience in similar roles

Ability to lift and push 50 lbs.

Ability to stand for long periods

Flexibility to work nights, weekends, and holidays

Preferred: Food Handlers Card/ ServSafe Certification

Ability to work with computers

Must follow the company Personal Care and Hygiene policies

Must be able to produce authorized U.S. work documents

Must be able to pass background check

Expected Behaviors

Friendly, welcoming attitude / Models customer orientation for other employees

Must have excellent interpersonal communication skills to work with others

Energetic Team Leader: Inspires and empowers the team and consistently work towards an engaging environment

Promotes a culture of operational excellence and Passion for Service

Anticipates and prevents problems with a proactive attitude

Sense of urgency

Attention to details

Proactively help where it is most needed in the restaurant

Pay Range

Starting from USD $73,000.00/Hr.

Pay Rate